Online payment and Automated Telephone Payment (ATP) services - planned maintenance

Our online payments and ATP services will be unavailable between 12.30pm - 4.30pm on Saturday 11 July 2020, due to essential maintenance. We apologise for any inconvenience this may cause.

Online payment and Automated Telephone Payment (ATP) services - planned maintenance

Closed buildings and services - COVID-19 service updates

Telford & Wrekin Council is regularly reviewing the services we deliver and will be updating any changes and disruptions to these. Current changes are listed below:

  • Council buildings
    All council buildings are now closed to the public. Darby House will be accessible for pre-arranged appointments only.
  • The Place, Telford
    The theatre is now closed and all shows have been postponed until the end of May - visit the Newsroom website to read the full statement.
  • Libraries - re-opening, view more information
  • Visitor centre, high ropes, adventure golf, formal gardens and disc golf will all remain closed.
  • Play areas - some play areas will re-open on 10 July 2020, view more information.
  • Public toilets at Ironbridge Gorge, Newport, Madeley, Dawley and Wellington
    Town and parish councils have closed these public toilets.
  • Healthy Lifestyles - closed

A list of the Telford & Wrekin leisure facilities that are closed:

  • Abraham Darby Sports and Leisure Centre
  • Newport Swimming Pool
  • Oakengates Leisure Centre
  • Phoenix Sports Centre
  • Stirchley Sports Centre
  • Wellington Civic and Leisure Centre
  • Telford Snowboard and Ski Centre
  • The Visitor Centre, High Ropes, Disc and Adventure Golf at Telford Town Park
  • Telford Ice Rink
  • Telford Town park visitor centre (the town park remains open).

Due to the closure of all leisure facilities, phone lines will be inactive. You can contact the Leisure team regarding payments, direct debits or queries by email

A list of My Options services and buildings that are closed:

  • Skills and Enterprise Hub
  • Lakewood Wellbeing Centre
  • Southwood Activity and Wellbeing Hub
  • My Options Young People’s Services (A2A, Ican2 Sports and Leisure, Kreative Kids, Club 17).

Why you should stay at home

How to wash your hands

Sign up for updates

coronavirus newsletter sign up advert