Customer notice
Telford & Wrekin welcome children back to school in September
Telford & Wrekin Council are working in partnership with all schools across the borough to welcome all children back to school in September following several very difficult months for parents, children and schools.
If you have any queries about the autumn term please use the contact details below:
- for a school enquiry please email:
- your child’s name, year group and current school to school.covid@telford.gov.uk.
- for an early years enquiry please email:
- your child’s name, age, current setting to talkingchildcare@telford.gov.uk.
Department for Education Coronavirus helpline
There is a helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:
Telephone: 0800 046 8687
Email: DfE.coronavirushelpline@education.gov.uk
Opening hours: 8am to 6pm (Monday to Friday)
Please note: that the Free School Meal (FSM) delivery service to the addresses of eligible children due to the outbreak of Coronavirus (COVID-19) ended on 3 April 2020.
During the Coronavirus (COVID-19) outbreak, schools will continue to support children who are eligible for free school meals (based on DfE conditions) and are currently at home. The DfE are providing these families with a national voucher scheme that can be used at several supermarkets. Please contact your school, in the first instance, to arrange the issue of these vouchers for your family.
Due to Coronavirus and school closures, the school admissions process may be disrupted.
- View more information on secondary school admissions and appeals
- View more information on starting school admissions and appeals
Returning back to school