Online payments - issue with Google Chrome

There is currently an issue with our payment system when using Chrome v84 and higher, our payment provider is looking into this issue. For the time being we recommend using an alternative web browser.

Online payments - issue with Google Chrome

Council tax - COVID-19 service updates

Council tax payments - cheques

We can no longer accept cheques to pay your council tax, please use one of our alternative payment methods such as direct debit, 24 hour payment line or online payments.

Payment holidays

Unfortunately we are no longer accepting applications for the two month council tax/business rates payment holiday.

If your financial circumstances have changed and you’re struggling to now pay your council tax bill, you can apply for help through our council tax reduction scheme or by calling 01952 383838 (9am - 5pm weekdays).

There is a package of support available and the Council will do whatever we can to support people in these difficult times.

In addition, we can provide you with emergency assistance for things such as gas and electricity vouchers, food parcels or replacement white goods, by visiting www.telford.gov.uk/benefits or calling 01952 380400 (9am - 5pm weekdays).

Why you should stay at home