Community support line

Community support services

If you are self-isolating, because you have tested positive or have symptoms of COVID-19, and you are unable to rely on family, friends or other support networks to meet your essential needs, please complete our online form to request community support

Support available includes: *prescription collection, shopping, someone to talk to and topping up gas and electricity meters.

You can also call 01952 382030.

The line is open Monday to Friday from 9am to 5pm.

If your request is for a prescription, we ask that you use the free NHS prescription delivery service or contact your GP and register for the free Medicine Delivery Service, which is accessible during your 10-day isolation period. Visit the Lloyds Direct website to use the free NHS prescription delivery service.

Residents requiring support with food parcels, gas and electric and crisis applications are asked to call the Crisis Support Line, 01952 380400.

Complete our online form to request community support

View our food parcels, food shopping and meals section for advice, information and what the council is doing to provide support to its residents.

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Illustration of our advice and support postcard:

Download an accessible version of our advice and support postcard