Re-opening your business

Stay alert!!

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly.

Self-isolate if you or anyone in your household has symptoms.


Outdoor hospitality venues

The government has announced that hospitality venues such as bars, restaurants and cafes, will be permitted to open their doors for outdoor hospitality from Monday 12 April 2021.

Public Protection has put together a letter advising licensees of the steps it needs to take to provide a COVID safe environment. Download the letter advising licensees of the steps it needs to take to provide a COVID safe environment.

Download guidance if your venue intends to provide an outdoor seating structure, like a marquee tent or gazebo.

Download the guidance on how premises should be cleaning their establishments.


Checklist for businesses

Download the checklist for businesses to help them put in place measures within the workplace to keep both employees and customers safe.


Guidance from government


Guidance to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic

The government, in consultation with industry, has produced guidance to help ensure workplaces are as safe as possible. 

These 8 guides cover a range of different types of work. Many businesses operate more than one type of workplace, such as an office, factory and fleet of vehicles. You may need to use more than one of these guides as you think through what you need to do to keep people safe. 

There is also a guidance for businesses who work in specific areas:

In addition to the above government guidance, we have produced guidance to assist charity shops in re-opening. Download our guidance for charity shops

Similarly, we are attaching guidance relating to the re-opening of spas and salons following COVID-19 and how to reduce the risks.

Public Protection have compiled a series of useful posters you may wish to use when you decide to open your business (providing you comply fully with government guidance).

Download the posters for your business


It is important to note that Public Protection can assist the following sector areas:

  • warehouses
  • offices/contact centres
  • retail
  • food/catering
  • hospitality
  • customer services
  • leisure.

Please email coronavirus@telford.gov.uk or phone 01952 382000.

If you require information about any other business sector, then please contact the HSE by phone 0300 003 1647 or visit the HSE website.


Temporary relaxation of planning regulations continues to be supported by Telford & Wrekin Council, who have been supporting businesses recover from the pandemic, through the erection of temporary structures, allowing social distancing measures to be implemented. This runs alongside the existing Ministerial statement given in March 2020, whereby public houses, restaurants and cafes can provide a hot take away service for a temporary period up to March 2022. In both cases the local planning authority request notification of the implementation of either of these rights.

Any queries should be directed to the local planning authority – planning.control@telford.gov.uk.

Last updated: 06/04/2021 10:04