10 by 10 disclaimer


Disclaimer.

Please note that this privacy notice may be reviewed and updated from time to time in line with legislative changes, feedback from customers, changes in services, etc. You are therefore advised to periodically visit the Councils website to be informed of how Telford & Wrekin Council is protecting your personal information.

By visiting the 10 by 10 page you agree to accept the terms of use detailed on this page. Please be aware that these may change with time and any such changes will be posted on this page.

This page '10 by 10’ is to provide 10 by 10 Services for visitors to the Telford & Wrekin Council website ("The Council").

On this page, “Our”, “Us” or “We” means Telford & Wrekin Council.

While every care has been taken in the compilation of this information, Telford & Wrekin Council will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within these pages. We reserve the right to change any data or format of any page of the website without notice.

Information on this page is provided without any representation or endorsement made and without warranty of any kind, whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

The Council does not sponsor or endorse or otherwise recommend any particular providers, products or services on this website. Information and statements made by visitors to this website are entirely their own and no responsibility shall be taken by the Council for any information or statements appearing on this website.

In particular, we do not give any representation, warranty or guarantee that the providers are legally entitled or qualified to carry on the particular trade, business or profession or offer the services as advertised. Accordingly, you should check any information obtained from the page in relation to provider’s goods or services through your own enquiries before you proceed to purchase goods or services from any provider advertised on this site as we do not accept any responsibility whatsoever.

External links

Telford & Wrekin Council does not endorse any external linked websites and is not responsible for their content. Telford & Wrekin Council does not provide quality control of external links; the inclusion of any company's name within the pages should not be construed as a recommendation of that company's products and/or services.

We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages.

Data quality

Telford & Wrekin Council is committed to the highest standards of quality in respect to information.

If you are aware that there are any errors in the information provided please notify us by email 10by10@telford.gov.uk.

Information about Telford & Wrekin Council and the 10 by 10 web pages

Our privacy notice covers Telford & Wrekin Council and the 10 by 10 page. Should you have any queries about the website, you can contact us using our 10by10@telford.gov.uk.

Accessing the 10 by 10 web pages

You can access our home page and browse our website without disclosing your personal data to obtain information about Telford & Wrekin Council services and activities.

Collecting information automatically

In order that we can improve our online services we will collect information about your visits to 10by10@telford.gov.uk. These statistics do not contain personal data and cannot be traced back to an individual.

Use of cookies

The Council uses cookies on this page. A cookie is a small piece of information stored by your web browser (Internet Explorer, Microsoft Edge, Google Chrome, Mozilla Firefox) on your computer (or laptop, phone, etc.) when you use our website. Cookies are used to provide customised content, access to the full functionality of the website and information on the use of the website. By using our 10 by 10 page, you agree that we can place cookies on your computer.

The cookies our web page uses do not store any personal information about you and cannot be used to identify any particular user. All information about how you used our web page is collected anonymously.

You can view more information about the purpose of cookies on this web page, including a full list of the cookies used, on our cookies page.

You can modify your cookie settings to either accept all cookies, to be notified when a cookie is set or to reject all cookies. However, you should be aware that if cookies are rejected you will not be able to use some of the online services provided by this web page.

Copyright

All material on this web page, including text and graphics, is copyright to Telford & Wrekin Council unless otherwise stated.

The text and graphic content of this web page may be used, printed and distributed only under the following conditions:

  • the content of the web page is used for non-commercial purposes only, 
  • copyright information is displayed (©Telford & Wrekin Council), and
  • the content is not modified.

Financial products

Relevant commercial or profit-making financial organisations will be listed on the 10 by 10 page. However, because of their specialist nature, the Council does not list organisations whose primary business is the selling or promotion of particular financial products such as insurance policies, debt consolidation loans or equity release schemes. For further information on these products please contact the Financial Services Authority (FSA) www.fsa.gov.uk. The page will provide visitors with information about credit union facilities and/or free debt advice services. Visitors are strongly advised to seek independent advice on all financial matters.

Independent financial information and advice

The Council’s role is that of a facilitator and the final choice of independent financial advisor will lie entirely with the person seeking that advice. The Council accepts no responsibility or liability for any direct or indirect loss, damage or inconvenience caused by any inaccurate or incomplete advice nor for the content of any websites (or the content of websites that are accessed via links to that website).

User responsibilities

You should only use this web page for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this website by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful or which may harass or cause distress or inconvenience to any person, or the transmission of obscene or offensive content within this web page.

You should not post or include any harmful or illegal material when using this web page. If you misuse this web page we may take action to prevent misuse.

Virus protection

We make every effort to check and test material at all stages of production, however you must take your own precautions to ensure that the process which you employ for accessing this web page does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.

We do not accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this web page.

Viruses, hacking and other offences

Our website must not be misused by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. Attempts should not be made to gain unauthorised access to our web page, the server on which our page is stored or any server, computer or database connected to our website. Our web page must not be attacked via a denial-of-service attack or a distributed denial-of-service attack.

By acting contrary to the above, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

Governing law

Any disputes relating to or arising from the Telford & Wrekin Council website shall be governed by and construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Personal information

Telford & Wrekin Council processes a significant amount of information (including personal data) about the community it serves to enable services to be provided efficiently and effectively.

The Council recognises its responsibility regarding the personal information it holds about individuals. It implements measures to ensure the personal information it collects is done so correctly and safely.

Any personal information provided will only be used by the Council, partners and service providers. It will not be disclosed unless we are obliged or permitted to do so by law.

To understand what is classed as personal information or to lodge a complaint about how your personal data has been processed please visit the Information Commissioners Office website. To view the Information Commissioners Office current campaign on privacy please visit ICO Your Data Matters.

Last updated: 07/04/2022 09:39