Travel Assistance Consultation

The objective of all our travel assistance polices is to enable people to have more choice and control by accessing general travel services where possible.

The Council’s ambition for vulnerable adults, children and young people lie at the heart of their priorities, ‘the right support at the right time to support independence’. The Council’s current transport service is a traditional model that encourages dependency.

The Council has reviewed its travel assistance policies, with a focus on: 

  • explaining the statutory duties and what parents, carers and adults can expect from the service, and signposting for those not eligible for these services so that we offer "Something for everyone"
  • encouraging independence, for example by expanding travel training
  • solving problems and promoting social responsibility by offering a range of travel assistance options
  • clearly explaining how decisions are made around eligibility for travel assistance 
  • being clear about the appeals process and for services the Council may charge for
  • offering any available spare seats on school buses to those who are not eligible but who may benefit from them for a contribution.

The first phase of the two-stage consultation finished on Friday 15 November 2019. 

This phase included travel assistance that affected Home to School Travel up to the age of 16 including travel assistance to attend specialist nursery provision. 

The second phase of consultation closed on Monday 3 February 2020. 

The second phase included Post 16 educational travel assistance and adult social care travel assistance

The results of both phases of consultation are currently being considered and a report to cabinet will be completed. 

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Here are the proposed policies: 

View more information on the proposed changes.

Last updated: 9.51am on Wednesday 5 February 2020

  1. Introduction
  2. Proposals
  3. FAQs