Document Downloads: Health and social care

Health and social care categories

• Asylum and immigration
• Grants and loans
• Parental support
• Carers
• Children and family care
• Youth offending
• Community transport services
• Doctors, GPs and hospitals
• Fostering, adopting and looked after children
• Home care
• Substance misuse
• Facilities management

• Domestic violence
• Health and medical advice
• Youth support
• Childcare
• Infectious diseases
• Adapting homes
• Disabilities
• Food
• Help for adults
• Mental health
• Services for older people

• Health and Well-being Strategy

  Information on the overarching joint plan of Telford & Wrekin Council and NHS Telford and Wrekin addressing how we will improve the quality of life and health outcomes for people.

  • Health and Well-being Strategy
  • Health and Well-being Strategy - foundation report

• Adult social care services compliments, comments and complaints

  Full details of the social care services complaints procedure and information on how to have your say on the services we provide.

  • The complaints procedure
  • Have your say information leaflet

• Information about you held by Social Care Services

  Details about what information we hold about you, and how you can request to access the information.

  • A guide to information held about you in Social Services records
  • Access to personal Social Services records - application form

• Adult Care and Support Directory

  A directory of all the health and social care services provided by Telford & Wrekin Council and our partners.

  • Adult Care and Support Directory 2011-12
  • Adult Care and Support Directory 2011-12 - audio version
  • Adult Care and Support Directory 2011-12 - Flipbook

• Multi-Agency Adult Protection Policy

  The purpose of the Multi-Agency Adult Protection Policy and Procedure is to make clear the roles and responsibilities of staff working with vulnerable adults when abuse is suspected or reported.

  • Multi-Agency Adult Protection Policy - Revised Edition (4) 1 October 2009
  • Appendix 1 - Multi-Agency Procedures for the Protection of Vulnerable Adults
  • Appendix 2 - Legal Considerations
  • Appendix 3 - Multi-Agency Information Sharing Protocol
  • Appendix 4 - West Midlands Association of Directors of Social Services Agreed Protocol for Inter-Authority Investigation of Vulnerable Adult Abuse
  • Appendix 5 - Dealing with Complaints about Potential Abuse in a Health Service

• Social care purchasing

  Information about scoial care purchasing, tenders and contracts, and our purchase plan.

  • Purchasing plan
  • Purchasing plan - January 2007 update
  • Purchasing plan - September 2007 update
  • Pre Placement Agreement
  • Quality premium payments scheme for care homes for older people in Telford & Wrekin
  • Residential & nursing home placements for older people: standard fee rates

• Emergency Duty Team

  Information about the Emergency Duty Team and how to contact them.

  • Emergency Duty Team

• Putting people First - Newsletters

  View the latest newsletters to see how Telford & Wrekin Council are progressing with the programme.

  • July 2010
  • August 2010
  • October 2010
  • February 2011
  • April 2011

• Fair Care information leaflet

  View details of how to ensure you receive care services fairly in this information booklet provided by the Local Government Association.

  • Fair Care information leaflet

• Information about the Protection of Vulnerable Adults

  Information leaflets for service users and carers.

  • Protection of vulnerable adults information lealet
  • Protection of vulnerable adults - easy read information leaflet

• Sheltered Housing schemes

  Information about sheltered housing providers in Telford and Wrekin

  • Sheltered Housing schemes