From Friday 22 September 2023 to Monday 25 September 2023, there will be disruption to all online services accessed through My Telford and the My Telford app. We apologise for any inconvenience.
Find out about and apply for Council Tax Reduction.
Tell us about any changes that could affect your bill.
You may be eligible for council tax discount / exemption.
If you are still struggling to pay your reduced Council Tax, apply for hardship.
Choose the easy option and set up a direct debit. Or pay online, by phone or in person.
Report suspected council tax and benefits fraud.
Calculate how much housing benefit or council tax reduction you may be entitled to.
Find out about appealing a Council Tax Reduction decision.
Help and support is available if your unable to pay your bill.
Read through our frequently asked questions.