Street Champions

Who is Telford and Wrekin Street Champions Scheme run by?

The scheme is managed, funded and coordinated by Telford and Wrekin Council.


What do Street Champions do?

Street Champions are volunteers who play an active role in taking pride in their community. They care about their local area and want a clean, safe place to live.

There’s a range of things you can choose to do as a Street Champion and it is up to you to decide what you want to do in your local neighbourhood. The roles are broken down into three key areas.

  • Doing
    For example - litter picking, cutting back overhanging branches, pruning, maintaining community gardens, spraying dog poo with a bright coloured paint to encourage people to clear up after their pets, joining events run by your local Parish or Town Council or supporting community events.
  • Reporting
    By keeping a regular eye on your local area you can help us identify local issues, so they can be dealt with as quickly as possible.
  • Projects
    From time to time there may be opportunities for volunteers to take part in other environmental projects. This could include awareness raising campaigns or data collection for example.

Isn’t this the Council’s job?

The council does maintain levels of cleanliness across the borough and we employ contractors to carry out a range of environmental duties that are carried out throughout the year. Street Champions help us complement this work at a more local level.


Who can sign up to be a Telford Street Champion?

Anyone aged 16 or over who lives in the borough of Telford and Wrekin can join the scheme. Please note if you are aged 16 or 17 years will need to provide parental consent as part of your application.


What if I have a child that wants to be a Street Champion?

Due to safeguarding, we are unable to sign up anyone under the age of 16. However we do recognise there are many young people that have a keen interest in taking part so if a parent or guardian would like to sign up and take responsibility for supervising a young person in their care when out and about we can support you in that way. For more information please email pride.officer@telford.gov.uk.


What about insurance?

Volunteers working on behalf of the council will be treated the same as Telford & Wrekin Council employees for insurance purposes as long as they are working under the direction of the council. This means that as long as your activities are in line with what we’re recommending as part of the scheme, you will be covered by the Council’s insurance.

If you want to do anything in your role as a Street Champion that you are not sure about, you can always get in touch with us for advice and guidance. More formal community groups should have their own public liability insurance, and we can advise you on how to go about getting that.


Is there a time commitment?

There is no time commitment to being a Street Champion, you can do as little or as much as you like.


What area do I have to cover?

You can cover any area you please! You can carry out your Street Champion duties on your own street, housing estate or any public area within Telford and Wrekin.


Does becoming a Street Champion affect my benefits?

Volunteering for this scheme should not affect your right to benefits. However if you are unsure, it is always advisable to discuss this with your benefits adviser before you start volunteering.


How do I apply to become a Street Champion?

Complete our online form to apply to become a Street Champion

Alternatively if you don’t have online access please telephone 01952 380455.


What if someone else in my street wants to become a Street Champion?

If there is more than one Street Champion in a street, you can spread the work between you. You’ll probably each have different skills and strengths, so if you work together you’ll be able to achieve more. If you know of someone who is interested please refer them to www.telford.gov.uk/streetchampions to sign up or contact pride.officer@telford.gov.uk for more information.


What equipment do I get when I sign up to the scheme?

When a Street Champion is first signed up you will be provided with a high visibility vest, gloves, litter picker, hoop and blue bags to support you in your role.


Where do I request replacement equipment from, including blue bags?

Complete our online form to request equipment

We will then aim to deliver them to you as soon as possible. Alternatively if you can’t access to the online form please email pride.officer@telford.gov.uk.


Can I use normal black waste bags to dispose of any rubbish I collect?

As a Street Champion you will be provided with strong blue refuse sacks. These are used so that our contractors Idverde recognise them as Street Champion bags and not fly tipped waste.


What are the arrangements for collecting bags of rubbish in your Street Champion role?

This will depend on the amount of blue bags you have for collection.

  • For any amount under six bags
    You can either dispose of them in your own red top bin or leave them by a local public bin for collection by our contractors. If leaving by a public bin they will be removed the next time the bin is due to be emptied (this can be anything up to five working days but may be sooner).
     
  • For six bags or more
    Please leave at an identifiable location where they can be easily accessed and are not causing any obstructions. Please then email us at pride.officer@telford.gov.uk so that a collection can be arranged.

How do I report environmental issues, such as fly tipping, graffiti etc.?

All environmental issues should be reported via My Telford so they can be recorded and monitored in the right way. We can then target any particular hot spots if needed.

Register for a My Telford account Log in to the My Telford portal

To assist with this, all fly-tipping should be left where found – please do not try to move it or place it by a public bin.

Please note collections are managed on a priority basis. Some collections may take longer than others. If you have a My Telford account you can track progress with your request that way.


What about abandoned trolleys?

The majority of supermarket trolleys are collected by Trolleywise. In the first instance we request that you contact them directly if you can. You can do this by downloading the Trolleywise App from your mobile device.

Please note when reporting a trolley on the app, there is a drop down list of all supermarkets and stores they will collect for. If the supermarket you are trying to report is not listed, please report via My Telford for the council to follow up on your behalf.


What do I do if there is a dog fouling issue?

We hand out thousands and thousands of poop scoop bags free of charge each year, to help encourage dog owners and walkers to clean up after their pets. View information about the location outlets for free poop scoop bags.

Complete our online form to report a dog fouling incident

As a Street Champion you can also request environmentally friendly spray paint to use in your role (subject to availability) – to highlight any dog fouling issues you are aware of. This will make it easier for our contractors to see when out and about cleaning up. It also has the effect of encouraging dog owners to clean up after their pet.

From time to time the council also organises campaigns to raise awareness about the issue of dog fouling. For further information please email pride.officer@telford.gov.uk


What do I do if I see someone committing an offence or littering?

Your safety is very important to us. Under no circumstance should you confront or challenge anyone about their behaviour when acting as a Street Champion.

Instead, discreetly make a note of what has happened and report in the usual way so the council can follow it up. If this involves a vehicle, please where possible make a note of the registration. If you are concerned that a situation is getting out of hand, please step away from the situation and contact all relevant parties e.g. the council, the police etc.


How can I put forward an idea or suggestion for the Street Champion scheme?

We always welcome suggestions and ideas. Please get in contact by emailing us at pride.officer@telford.gov.uk to discuss further. As this is a council run scheme any final decision will need to be made by the council.


Can I put my own posters up?

Unfortunately this is classed as fly-posting and is illegal. If you want to discuss this please email us at pride.officer@telford.gov.uk.

View advice on fly-posting


How can I get in touch with other Street Champions in Telford and Wrekin?

The council has created a Street Champions chat group on Facebook. The Council are the administrators of this site and it is monitored regularly. The idea of this chat group is to help local street champions connect with one another, share ideas and keep one another informed. It is not a requirement that all Street Champions become a member of this group – this is voluntary should they wish to do so.

  • What is the Street Champions Facebook page for?
    The Street Champions Facebook page is a way for the Council to promote the Street Champion scheme to anyone that is interested. We use it to highlight the fantastic work of our Street Champions and to share messages and promotions. Any user of Facebook can follow this page for general information.

    Please note this is not the channel to use to request equipment, report issues or request bag collections. Please use My Telford or email pride.officer@telford.gov.uk to do this in the agreed way.
     
  • How do I promote an organised litter picking event on the Facebook or Chat group page?
    The council, as administrators of the Facebook and chat group pages will be happy to promote an event you are organising on behalf of Street Champions, providing it has been organised in the right way, a suitable risk assessment is in place and latest COVID-19 guidelines are being followed to make sure participants remain safe at all times. Please email pride.officer@telford.gov.uk with details of your event and we will get in touch to help you.

If I have any general questions or require support in my Street Champion role, who do I contact?

If you have any questions please contact the Street Champion Coordinator by email pride.officer@telford.gov.uk.

Last updated: 23/04/2021 10:02

  1. Introduction
  2. FAQs
  3. How to apply
  4. Contact