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Telford On-Demand - buses when you need them

The words "Flexible, on demand busses" in white large text, aligned left, with a mobile phone aligned to the right.

We have launched a new on demand bus service ‘Telford On-Demand’ to improve transport around Ironbridge, to Madeley and the town centre.

Unlike traditional bus services, Telford On-Demand doesn’t follow a timetable or have any set routes. 

Instead, a new app helps you travel when you like and even choose the closest pick up and drop off points, often within a minute’s walk. 

It’s as simple as booking a taxi, but for buses instead and of course you’ll still travel with other people. 

Buses are available Monday to Friday between 8am to 5.30pm 

The service is a pilot at the moment and if successful, will be expanded to other areas.  

A picture of someone holding a mobile phone in their left hand and a credit card in their right hand, booking a bus journey through the Travel Telford on Demand app.

Everything you need to know about Telford On-Demand...

 

All journeys are booked at least 30 minutes in advance

If you are a wheelchair user or bringing a buggy or bike on board, please let us know at the time of booking - just tick the appropriate box in the app.  

Where are the bus stops?

The app will show you where the nearest pick-up point is to you – this could be virtual or an existing stop. 

How much does the on demand service cost?

  • Adult single - £2.
  • Adult day ticket - £4.
  • Child single - £1.
  • Child day ticket - £2.
  • Concessionary bus pass - free (contact the Telford On-Demand team to unlock the app for free booking).

Book and pay for your journey today. Just download the Telford On-Demand app...

 
A picture of a man, sitting on a bus, looking at his mobile phone.

Pay for your journey through the app, just like you do for a taxi.


Android phones

Download the Travel Telford on Demand app


Apple phones

Download the Travel Telford on Demand app

Do you need help or support?

 

If you need any help with booking your journey or using the app, please get in touch, we are here to help. 

Telford On-Demand team 

Telephone: 01952 384545
Email: ondemand@telford.gov.uk.

A banner with two pictures, on the left a picture of the entrance of next in the shopping centre and the second image of the outside sign of Telford Shopping centre, with a mobile phone in the centre displaying the Telford On-demand app.