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Potential Service Interruption - Due to Microsoft Service Outage

Due to the ongoing global Microsoft service outage, you may experience some intermittent issues when accessing Council services online. You can still use the My Telford app to report any issues or access your account, and our Customer Contact Centre is also unaffected. Microsoft is working to resolve these issues as quickly as possible. Thank you for your patience and we apologise for any inconvenience caused.

Pension credit - are you getting what you are entitled to?

Illustration of a house divided into four sections, displaying, a heart, a pound sign, a naked flame and a shopping basket

What is pension credit?


Old People

Pension credit is a tax-free means-tested benefit administered by The Pension Service aimed at retired people on low incomes. For those who qualify, it can be worth £1,000s a year. However, an estimated one million eligible households don’t claim – often because they don’t know they can.

You must live in England, Scotland or Wales and have reached state pension age to qualify for pension credit, visit the GOV.UK website to check if you are of a pensionable age.

If you qualify for pension credit, you can also get other help...