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Telford & Wrekin
Co-operative Council Protect, care and invest
to create a better borough

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Council tax

Customer notice:

During June and July 2026 the Council will be working with NEC Software Solutions UK Limited to carry out a review of over 19,000 single person discounts which are currently being awarded. Further information can be found by here.

Save time - do it online

If you would like to request, pay, apply or register for Council Tax services, view our online forms.

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My Council Tax online

Manage your account online, as well as request, report and cancel services.

Moving address

Tell us straight away when you move home.

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Pay your council tax

It’s easy to set up a direct debit, make an online payment or pay over the phone.

Introduction to council tax

Information about your bill and managing your account online

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Reduce your bill

You may be eligible for council tax discount / exemption.

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Change in circumstances

Tell us about any changes that could affect your bill.

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Empty property charges

Information about premiums that are charged when a property has been empty for one year or more.

Register for e-billing

Information about registering for e-billing

Council tax recovery

If you are having difficulty paying your council tax, please contact us as soon as possible. We may be able to help you.

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Problems paying your bill

If you are worried about debt, are having difficulties paying your bills, or just need some advice and support, there are a number of organisations who offer free and impartial advice.

Council tax refund

You may be entitled to claim a refund if you have overpaid your council tax.

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Information for Landlords

View information about Council tax for landlords.