Contact us

If you need to provide us with information regarding your Council tax account, please use one of the following online webforms: 

• to report a change of address

• to make a payment

• to apply for an exemption/discount

• to report someone has passed away

• to sign up for e-billing

• to set up a Direct Debit

• to request a refund

• to change the duration or frequency of payments

• to change your name.

Supporting evidence

If we have requested additional information or supporting evidence, please upload the relevant documents below.

Depending on your circumstances, we may ask for one or more of the following:

• copy of your tenancy agreement/your tenant’s agreement

• proof of your benefit entitlement to support an application

• bank statement

• proof of residency.

To upload evidence, please complete the form below:

Upload evidence

Online account

To view your balance at any time, to review recovery notices or to manage payments, please register for an online council tax account.

Sign into My Council Tax account

Council Tax Recovery enquiries

You can find useful information regarding the recovery process on our dedicated webpage.

If the webpage does not resolve your query, please complete the following enquiry form:

Complete our recovery enquiry form

General enquiries

If your enquiry relates to something else, please complete the following form: 

Complete our general enquiry form

Council Tax appeals

To appeal a council tax decision, visit our appeals webpage.