Request Adult Social Care support
If you need to talk about care and support services for the first time, or if you have care and support services from Adult Social Care and your circumstances have changed.
Family Connect
Make a referral for care and support, an occupational therapy assessment or a carers assessment. Arrange a review of your care, if your circumstances have changed.
Monday to Friday 9am-5pm.
Telephone: 01952 385385 (option 3)
Email: familyconnect@telford.gov.uk
Text (SMS): 07537453177
Financial Case Management Team
To discuss any contribution to care, invoices and financial assessment.
Monday - Friday, 9am - 5pm
Telephone: 01952 383820
Email: financialcasemanagementteam@telford.gov.uk
Direct Payments Team
Advice and information regarding direct payments.
Telephone: 01952 383130
Telford Integrated Community Assessment Team (TICAT)
Help with hospital discharges If you experience an urgent change in your health that required you to go into hospital or the hospital’s emergency department.
Telephone: 01952 567260