We provide adult social care services to approximately 4,100 people in Telford and Wrekin. 

Our services benefit people who may be frail, have disabilities, neurodiverse conditions, have mental health issues or other medical conditions. We not only assist the people receiving care but also support their carers, helping them maintain independence, safety and well-being to lead fulfilling lives.

When people require adult social care services, we assess their specific care and support needs. We also look at their income, to determine their contribution towards the cost of care. 

The amount people need to pay for their care varies. Some people are not required to pay anything, some people make a contribution while others are self-funders who cover the full cost of their care.

Currently approximately 1,900 people receive chargeable social care services. 

We set out how much people need to contribute towards their social care in the Adult Social Care Charging Policies, based on national legislation, Care Act 2014. 

Adult Social Care Charging Policies will take effect from 1 January 2024:

View the Adult Social Care Policies

Last updated : 29 April 2025

Since the introduction of the Care Act in 2014, the Council has not made any fundamental changes to the Adult Social Care Charging policies.

Following a period of consultation in Summer 2023, we reviewed our charging policies and identified key areas of change.  Based on people’s feedback, and the input from the Telford & Wrekin Health and Social Care Scrutiny Committee, the Council approved several changes to the Adult Social Care Policies.

Watch our video on the changes to our Adult Social Care Charging Policies:

The changes are:

This table shows the changes
Order Title Description

 1 

Minimum Income Guarantee (MIG) (non – residential) 

 

 

To change the calculation of the Minimum Income Guarantee (MIG) figure used in the non-residential financial assessment to the level permitted by the Department of Health and Social Care (DHSC), following due consideration of its appropriateness for Telford and Wrekin.

As part of the formulation of the new policy, consultation and decision-making process, Officers have considered the appropriateness of using the MiG rate in Telford and Wrekin.

The DHSC MIG will be implemented in a phased way. From 1 January 2024 the change to the MIG amount will be reduced by 75% of the difference between the current MIG level and level permitted by the DHSC (the original proposal). From 1 January 2025 the MIG will be reduced to the level permitted by the DHSC.

 2 

Implement Tariff Income (non-residential) 

To introduce tariff income in the calculation of the financial assessment for non-residential care. (Tariff income is a weekly amount added to a person’s income to take account of the notional income they receive from their capital). 

3

High-rate Attendance Allowance and Disability Living Allowance 

To include as income the high rates of Attendance Allowance and Disability Living allowance in the financial assessment. 

(Where night-time care is funded privately the difference between the lower/middle and higher rate will be disregarded in the financial assessment.)

4

Charging self-funders for brokering and administration of care 

To introduce an ongoing annual administrative charge to self-funders for sourcing, arranging and the administration of care. 

5

Telford and Wrekin Appointee and Deputy Services 

 

To introduce a weekly administrative charge for people in receipt of Appointee Services provided by the Council. To be increased annually in line with inflation. 

 

To pass on charges for bank and prepayment card charges for people in receipt of Deputy and Appointee Services provided by the Council. 

 

To introduce an annual property management fee to people in rented accommodation who are in receipt of Deputy services provided by the Council.

6

Community Alarms 

To introduce a charge for the monitoring and administration charge for Council-funded Community Alarms.

7

Deferred Payment Agreement 

To increase Deferred Payment Agreement fees and introduce an annual administration charge. 

To support individuals to transition onto the new charges, additional actions were agreed which can be found in the key decision report.

View the Key Decision Report (.pdf Size: 128Kb)

Last updated : 27 May 2025

Between 20 June and 4 September 2023, a consultation took place, to fully understand how the proposed changes to Adult Social Care Charging Policies may impact people in Telford and Wrekin.

The consultation closed on 4 September 2023. 

View the Consultation Summary report (.pdf Size: 981Kb)

View the Equality Impact Assessment (.pdf Size: 306Kb)

View the Consultation pack (.pdf Size: 581Kb)

View the Easy Read Consultation pack (.pdf Size: 14050Kb)

Last updated : 10 December 2024