Physical disabilities
If you have or know someone who has a physical disability there are different types of support that may be available.
We work in partnership with numerous agencies including health, leisure and children and families.
Everyone who experiences ill-health, injury or disability should have the same freedom and independence as other citizens and an important part of that freedom is having the confidence to go out, knowing that public toilets will be available, accessible and will meet your needs.
Visit the Live Well Telford website to find groups, clubs and services in your community
Family Connect
Family Connect is your first point of contact for enquiries relating to adult social care in Telford and Wrekin.
Opening hours: Monday to Friday from 9am - 5pm
Telephone: 01952 385385 (option 2)
Email: familyconnect@telford.gov.uk
Always call 999 if the issue is an emergency or you or another person are in immediate danger.
Contact the Emergency Duty team for urgent situations, outside of normal hours, which cannot be left with an appropriate degree of safety until the next normal working day, including weekends and bank holidays.
Telephone: 01952 676500
Safe places
A safe place helps vulnerable people if they feel scared or at risk while they are out and about in the community and need support right away.
Visit the Safe Places website to find a safe place
Disability Rights (DR) UK
DR UK is itself led by people with diverse experiences of disability and health conditions, from different communities. We work with allies committed to equal participation for all.
Visit the Disability Rights UK website to find out how they can help you
Last updated : 30 September 2025