Homecare agencies can offer services within your own home, they can also support you to access your community for example to go shopping.

Visit the Live Well Telford website for information about homecare agencies

If you do not know what standards to expect from care agencies, visit the Care Quality Commission website to download the guide on "What you can expect from a good home-care agency".

If you feel that you may need support in your home you can access this directly, alternatively you can discuss your needs with Family Connect, who may refer you for an assessment for equipment to assist you to live independently and / or for a Care Act assessment.

Opening hours: Monday to Friday from 9am - 5pm
Telephone: 01952 385385 (option 2)
Email: familyconnect@telford.gov.uk 

Always call 999 if the issue is an emergency or you or another person are in immediate danger.

If you are referred for an assessment, please read the below information pages: