Under the Local Government Finance Act 1992, Schedule 3 billing authorities are able to impose a £70 civil penalty for failures such as not providing prescribed information or failing to notify changes affecting liability, discounts, or exemptions.  

Repeat failures to provide the requested information with a 3 year period can incur a further £280.00 penalty.

To avoid incurring additional penalties you must:

  • notify the Council of changes affecting Council Tax liability, discounts, exemptions, or CTR within 30 days of the change.
  • reply to information requests relating to liability or discount / exemption entitlement within 30 days of the request.

Changes may include amendments to household composition, for example when a dependant turns 18, student/apprentice status changes, liability changes, and relevant Council Tax Reduction income/capital changes as required by the local scheme. 

If you receive a penalty it will be added to your Council Tax bill and you will receive a notification detailing the reason for the penalty and your appeal rights.