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Get to know us - the people behind your care and support

Our journey forward: plans, vision and progress...

Our local account

The local account outlines our achievements and future plans. It highlights how we allocate our budget and reflects your feedback on the services we provide.

Our latest inspection

Inspected and rated ‘Good’, recognising the Council’s continued commitment to delivering high-quality, community-focused care and support.

Join our team

We are an award-winning Council and proud of what we do - we know our achievements come from attracting the right people with the right skills.

The Adult Social Care Strategic Plan

The plan sets out the Council’s commitment to working with residents, partners, and communities to support independent, fulfilling lives. Telford & Wrekin Council continues to lead in adult social care, driven by a strong focus on inclusion, innovation, and independence.

Download our Strategic Plan 2024 - 2025 (.pdf Size: 1348Kb)

Adult Social Care Charter

Our Adult Social Care Charter was co-produced with staff and members of the Making It Real Board, experts by experience, who helped shape the values and principles that matter most to the people we support. It reflects a shared commitment to inclusion, independence, and person-centred care.

View information about our Adult Social Care Charter

Stay connected and share your voice...


Help shape the future of care

We want people with lived experience to work with us, helping shape and challenge how adult social care is delivered.

Share your experience with us

We welcome your feedback, as it plays a vital role in helping us understand where we can improve and recognise what we are doing well.

Sign up to our newsletter

Stay in the know with adult social care updates, events, and support to help you thrive - whether you're stepping into adulthood or already there.

Illustration of a diverse community scene showing rural and urban areas, people of all ages and abilities, renewable energy sources, and buildings under construction—highlighting sustainability and inclusion.