Automated Telephone Payment (ATP) services - service unavailable

Unfortunately, we are currently experiencing some technical issues our ATP, we are working with our supplier to resolve the issues with aim of restoring service ASAP.

Copies of historic planning decisions, documents and plans

Is there a charge?

Yes. Our charges are calculated for the retrieval of the information and processing the request and apply for each individual document or plan requested from a planning application. 

Once we have confirmed we hold the information you have requested we will contact you with details of the cost to process the information requested. When we have received this payment we will continue with your request. 

In addition to our standard service we also provide a Fast Track service to request and receive copies of individual documents and plans (subject to permission granted by the plan owner/author) within 3 working days of receipt of payment.

This table shows the service level and the cost for the document/plan.
Service level Cost for document/plan VAT Total cost*
Standard £50 £10 £60
Fast track - Currently unavailable £75 £15 £90

*Please note: additional postage and printing costs will be added to the 'Total cost' if a paper response is requested. Details are available on request.

Concessions may be available to Parish and Town Councils and local voluntary groups.

You are also able to view this information free of charge at our offices by appointment only. For more details please email planning.control@telford.gov.uk.

Making a request

All requests for copies of historic decision notices or plans should be emailed to planning.control@telford.gov.uk. If you require our fast track service you should include a telephone number so that we can contact you to confirm what information we hold and take your payment.

Standard service

We will acknowledge your email and you will receive notification within 20 working days, confirming if we hold the information you have requested or not. You will be issued with a reference number and a confirmed charge for processing your request. Upon receipt of your payment, your request will be processed and the requested information sent to you within 15 working days.

Please note: If we do not receive payment from you within 10 working days of our confirmation we will cancel your request.

Fast track service - Currently unavailable

We will acknowledge receipt of your email and advise you by telephone, where possible, within 1 working day as to what information we hold in relation to your request and take the relevant payment from you.

Your requested information will then be sent to you within 3 working days.


Confirmation of condition compliance 

You can request written confirmation from the council confirming that a condition attached to a planning permission has been complied with. Please submit your request in writing by email and provide the reference number, site address, details of the conditions the request relates to and pay the relevant fee.

Standard service

Standard condition compliance requests will be dealt with within 30 working days. The application fees are £43 for householder developments and £145 for all other developments. This fee is per request and each application will require a fee. 

Fast track service

Our fast track service will deal with these requests within 10 working days. The application fees are £78 for householder developments and £260 for all other developments. This fee is per request and each application will require a fee. 

For more information or to request confirmation, please email planning.control@telford.gov.uk.


Highway Searches

When buying a property or piece of land, your solicitor will submit a local land charges search which will show whether there are any legal restrictions affecting the land or property.

The council will investigate any restrictions and bring all the information together in the form of a local authority search. The information is collected from different council departments including planning and building control, environmental health and transportation.

View the local land charges page for more information on the local land searches.

There may be a charge in order to obtain highways search information. For more information about obtaining highways search information please email hdc-searches@telford.gov.uk.

Last updated: 13/03/2024 08:22

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