Registering a birth

Customer notice

When you book an appointment online, you should always receive an email that confirms it. If you don’t, a technical fault has occurred. Under these circumstances, please email register.office@telford.gov.uk with your contact information. We apologise for any inconvenience this may cause.

New birth registration - where can I register the birth?

You can give information about your baby's birth at any Register Office in England or Wales. Therefore, if it is more convenient for you, you can attend the local register office for where you live.

All Register Offices have appointment systems, meaning you must always pre-book an appointment to register your baby's birth.

For residents living outside of the Telford & Wrekin Council and Shropshire Council areas, please contact your local office to complete a declaration of birth.

Please note: birth certificates will only be issued at the time of the appointment if you attend the Register Office for where the birth took place, not necessarily where you live. Since 1 November 2017, there has been no statutory provision to issue a short birth certificate free of charge. Therefore, any certificates purchased on the day of a registration will cost £11 each.

Please note: only card payments can be taken by the Registration Service. We are unable to take cash payments.

  • Picture of a keep safe wallet for registering a birthIf your baby was born on or before 15 September 2020, you can now book online –  you will be given the option to make a payment for any birth certificates at £11 each that you require. You will also be given the option to purchase a keepsake birth wallet for £4 (pictured right).

  • If your baby was born from 16 September 2020 onwards, please wait until our online booking service will permit you to book an appointment. Thank you for your patience in this matter.

Please note: that numbers of customers attending our office will be restricted, therefore:

  • if married/in a civil partnership either the mother or father/parent should attend alone
  • if not married/on a civil partnership and the father/parent’s details are to be entered in the register, just the mother and father/parent should attend
  • you ideally shouldn’t need to bring your baby to the appointment or any siblings. 

Please note: there will be no toilet facilities available for customers when attending the office.

  • On the day of the appointment you should park up at the Register Office car park in Wellington.

  • The registrar will then phone you at the appointment time. Whilst you remain in your car, the registrar will ask a series of questions required for the registration.
  • Once completed, you will be directed to meet the registrar at the private Register Office entrance, this is situated at the start of the ramp-way to the complex.
  • On entering the building, please use the sanitising gel provided at the entrance and take a seat in the registration office as directed.
  • Please check the registration details before signing the register page. The registrar will then complete the registration and issue any pre-paid certificates and keep-sake folders requested.

Please note: the usual time limit of registering baby’s birth within 42 days (6 weeks) of the date of birth, will also be deferred.

Whilst COVID-19 restrictions are in place, you can now make a claim for child benefit or universal credit without the birth being registered.

The online option to book appointments for any birth that took place from 16 September 2020 onwards has been temporarily blocked.

Telford and Wrekin residents

Telephone: 01952 382444
or book online

Shropshire residents

Telephone: 0345 6789016
or book online

Register Offices outside the Borough of Telford & Wrekin will be able to take a Declaration of Particulars of your child's birth to forward on to the Register Office in the district in which your baby was born. This is where the birth will be formally registered, and that office will post the baby's birth certificate to you. Please remember that this will take a few days to arrive by post.

If you attend Wellington Register Office and your baby was born in the Princess Royal Hospital or at home in the Borough of Telford & Wrekin, we will register the birth for you and you will be able to take away the child's birth certificate at the time of registration.

Telford & Wrekin Registration Services have offices at:

  • Telford & Wrekin Register Office, Civic & Leisure Centre, Tan Bank, Wellington, TF1 1LX (phone and online  bookings available)
  • First Point Telford, Southwater One, Telford Town Centre (phone bookings only).

Who can register a birth?

If the mother and father/second parent of the child were married to each other at the time of the birth, either parent may register the birth.

If the mother and father/second parent of the child were not married to each other at the time of the birth, the mother alone may register the birth. The father's/second parent's details can only be entered into the register if they are present at the time of the registration. If there are difficulties in attending to register or in making a declaration of particulars, please call the Register Office to discuss the situation.

Visit the GOV.UK website for more information about who can register a birth.


How do I register a birth?

You are able to register a birth in the District of Telford and Wrekin at our Register Office in Wellington, Monday to Friday. All registrations are by appointment only.

The registration process usually takes between 15 and 20 minutes to complete. Please remember to bring to your appointment proof of ID for the parents of the baby being registered, proof of your address, your marriage certificate (if you are married) and the small 'red book' issued by the hospital.

Book an appointment

We will need the following information to process the registration.

About the baby:

  • the time, date and place of birth (additionally, if more than one baby was born, the time of each birth)
  • the sex of the baby
  • the forename(s) and surname the baby is to be given.

About the mother:

  • full forename(s) and surname, including maiden name (if the mother is or has been married)
  • date and place of birth
  • current or last occupation
  • if applicable, the date of marriage
  • if applicable, the number of children she has by her present and any former husband.

About the father/second parent:

  • full forename(s) and surname
  • date and place of birth
  • current or last occupation
  • if applicable, the date of marriage.

If the parents are not married to each other, the mother is not obliged to have the father's/second parent's details included in the entry. It may be possible for them to be added at a later date.

Download further details on the process of registration.


Tell Us Once

The registrar will complete the Tell Us Once service at the time of the birth registration only if you require this. The latest process for claiming Child Benefit through the Department for Work and Pensions is to complete a child benefit form and just add the system number created on the birth certificate. There will be no requirement to send the original certificate.


Changing your child's forename(s)

The Births and Deaths Registration Act allows changes to forename(s) to be recorded in the register. You can apply for this to be done at any time after the birth, as long as the new forename(s) were given to the child within 12 months of the birth being registered. You can only record a change to your child's forename(s) once. There is a statutory fee of £40 for any application. Please contact us on 01952 382444 for more information.

Last updated: 25/09/2020 09:44

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