Public and bank holiday opening hours

Report it Request it Pay for it Out of hours contact numbers


Non-essential services

This year, non-essential Council Services will be closing from 12pm on Thursday 24 December 2020 and re-opening on Monday 4 January 2021.

Core services

The following core services will remain operational over the holiday period.

This table shows the availability of core services during the holiday period.
Service Days open
Adult Social Care 29, 30 and 31 December 2020
Brokerage 29, 30 and 31 December 2020
Child Protection and Family Services (CPFS) 29, 30 and 31 December 2020
Children in Care and Leaving Care 29, 30 and 31 December 2020
Children with Disabilities 29, 30 and 31 December 2020
Environmental Services 30 and 31 December 2020
If you are reporting an issue and consider it to be dangerous or requiring urgent attention, please call 03451 55 99 55.
Family Connect 29, 30 and 31 December 2020
Family Solutions 29, 30 and 31 December 2020
Fostering 29, 30 and 31 December 2020
Health Hub 28-31 December 2020 and 1-3 January 2021
Housing Options and Homelessness 29, 30 and 31 December 2020
Registration Services 29, 30 and 31 December 2020
Strengthening Families 29, 30 and 31 December 2020

COVID-19 services over the holiday period

In addition to our core services the following services will be operating for COVID-19 support.

This table shows the availability of COVID-19 services during the holiday period.
Service Days open
Emergency Welfare Assistance 30 and 31 December 2020
Test and Trace Support Payments 30 and 31 December 2020

Changes to rubbish and recycling collections

Please ensure your containers are presented for 7am on your collection day at the curtilage (footpath) nearest to your home, if your containers have been missed please report it online.

This table shows the changes to your bin collections during Christmas and New Year.
Normal day Revised collection day
Monday 21 December 2020 Saturday 19 December 2020 (earlier collection)
Tuesday 22 December 2020 Monday 21 December 2020 (earlier collection)
Wednesday 23 December 2020 Tuesday 22 December 2020 (earlier collection)
Thursday 24 December 2020 Wednesday 23 December 2020 (earlier collection)
Friday 25 December 2020 Thursday 24 December 2020 (earlier collection)
 
Monday 28 December 2020 Tuesday 29 December 2020 (later collection)
Tuesday 29 December 2020 Wednesday 30 December 2020 (later collection)
Wednesday 30 December 2020 Thursday 31 December 2020 (later collection)
Thursday 31 December 2020 Saturday 2 January 2021 (later collection)
Friday 1 January 2021 Monday 4 January 2021 (later collection)
 
Monday 4 January 2021 Tuesday 5 January 2021 (later collection)
Tuesday 5 January 2021 Wednesday 6 January 2021 (later collection)
Wednesday 6 January 2021 Thursday 7 January 2021 (later collection)
Thursday 7 January 2021 Friday 8 January 2021 (later collection)
Friday 8 January 2021 Saturday 9 January 2021 (later collection)

Collection days return to normal Monday 11 January 2021.

Remember the Household Recycling Centres (HRCs) are open seven days a week from 9am - 5pm, even during the Christmas and New Year period before you visit the HRCs why don't you check our 'view the Queue' camera's which are at the entrance of both sites, so you can plan your visit.

If you would like to download a collection calendar for your property, or you don't know what day your bins are normally collected you can now view and find out by using our:

Bin day finder


Changes to building/site opening hours

Please click on the following headings to reveal details of opening time changes for each building/site.

8am to 8pm 1 April - 31 October and 8am to 5pm 1 November to 31 March.

All sites will be closed on Christmas Day, Boxing Day and New Years Day.

Remember to plan your visit by checking which centres are open.

Recycling centres

Our First Point offices opening hours:

Information on the opening/closing times for the First Point and offices.
Date Opening times
Monday 21 December 2020 Open as normal.
Tuesday 22 December 2020 Open as normal.
Wednesday 23 December 2020 Open as normal.
Thursday 24 December 2020

Homelessness open 9am - 5pm.

First Point offices are open 9am - 12pm.

Friday 25 December 2020 Closed.
Saturday 26 December 2020 Closed.
Sunday 27 December 2020 Closed.
Monday 28 December 2020 Closed.
Tuesday 29 December 2020 Homelessness open 9am - 5pm.
Wednesday 30 December 2020

Homelessness open 9am - 5pm.

Environmental Services open 9am – 1pm.

Crisis Assistance open 9am – 5pm.

Thursday 31 December 2020

Crisis Assistance open 9am – 5pm

Environmental Services open 9am – 1pm.

Homelessness open 9am – 5pm.

Friday 1 January 2021 Closed.
Saturday 2 January 2021 Closed.
Sunday 3 January 2021 Closed.
Monday 4 January 2021 Open as normal.

My Telford

The leisure centre opening hours:

Information on the opening/closing times for the leisure centres.
Date Centre Opening times
Thursday 24 December 2020
Abraham Darby Sports and Leisure Centre 6.30am - 4pm
Newport Swimming Pool 7am - 4pm.
Oakengates Leisure Centre 6.30am - 4pm.
Phoenix Sports Centre Closed.
Stirchley Sports Centre Closed.
Wellington Civic and Leisure Centre 6.30am - 4pm.
Telford Snowboard and Ski Centre 12.30pm - 4pm.
Telford Ice Rink 8am - 4pm.
Horsehay Village and Golf 8am - 4pm.
Telford Tennis Centre The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details.
Friday 25 December 2020
Abraham Darby Sports and Leisure Centre Closed.
Newport Swimming Pool Closed.
Oakengates Leisure Centre Closed.
Phoenix Sports Centre Closed.
Stirchley Sports Centre Closed.
Wellington Civic and Leisure Centre Closed.
Telford Snowboard and Ski Centre Closed.
Telford Ice Rink Closed.
Horsehay Village and Golf Closed.
Telford Tennis Centre The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details.
Saturday 26 December 2020
Abraham Darby Sports and Leisure Centre Closed.
Newport Swimming Pool Closed.
Oakengates Leisure Centre Closed.
Phoenix Sports Centre Closed.
Stirchley Sports Centre Closed.
Wellington Civic and Leisure Centre Closed.
Telford Snowboard and Ski Centre Closed.
Telford Ice Rink Closed.
Horsehay Village and Golf Closed.
Telford Tennis Centre The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details.
Sunday 27 December 2020
Abraham Darby Sports and Leisure Centre Closed.
Newport Swimming Pool Closed.
Oakengates Leisure Centre Closed.
Phoenix Sports Centre Closed.
Stirchley Sports Centre Closed.
Wellington Civic and Leisure Centre Closed.
Telford Snowboard and Ski Centre Closed.
Telford Ice Rink 7am - 6pm.
Horsehay Village and Golf 7am - 6pm.
Telford Tennis Centre The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details.
Monday 28 December 2020
Abraham Darby Sports and Leisure Centre Closed.
Newport Swimming Pool Closed.
Oakengates Leisure Centre Closed.
Phoenix Sports Centre Closed.
Stirchley Sports Centre Closed.
Wellington Civic and Leisure Centre Closed.
Telford Snowboard and Ski Centre Closed.
Telford Ice Rink 8am - 6pm.
Horsehay Village and Golf 7am - 6pm.
Telford Tennis Centre The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details.
Tuesday 29 December 2020
Abraham Darby Sports and Leisure Centre 6.30 am - 8pm.
Newport Swimming Pool 7am - 8pm.
Oakengates Leisure Centre 6.30am - 8pm.
Phoenix Sports Centre Closed.
Stirchley Sports Centre Closed.
Wellington Civic and Leisure Centre 6.30am - 8pm.
Telford Snowboard and Ski Centre 12.30pm - 8pm.
Telford Ice Rink 8am - 8pm.
Horsehay Village and Golf 7am - 8pm.
Telford Tennis Centre The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details.
Wednesday 30 December 2020
Abraham Darby Sports and Leisure Centre 6.30 am - 8pm.
Newport Swimming Pool 7am - 8pm.
Oakengates Leisure Centre 6.30am - 8pm.
Phoenix Sports Centre Closed.
Stirchley Sports Centre Closed.
Wellington Civic and Leisure Centre 6.30am - 8pm.
Telford Snowboard and Ski Centre 12.30pm - 8pm.
Telford Ice Rink 8am - 8pm.
Horsehay Village and Golf 7am - 8pm.
Telford Tennis Centre The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details.
Thursday 31 December 2020
Abraham Darby Sports and Leisure Centre 6.30 am - 4pm.
Newport Swimming Pool 7am - 4pm.
Oakengates Leisure Centre 6.30am - 4pm.
Phoenix Sports Centre Closed.
Stirchley Sports Centre Closed.
Wellington Civic and Leisure Centre 6.30am - 8pm.
Telford Snowboard and Ski Centre 12.30pm - 4pm.
Telford Ice Rink 8am - 4pm.
Horsehay Village and Golf 8am - 4pm.
Telford Tennis Centre The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details.
Friday 1 January 2021
Abraham Darby Sports and Leisure Centre Closed.
Newport Swimming Pool Closed.
Oakengates Leisure Centre Closed.
Phoenix Sports Centre Closed.
Stirchley Sports Centre Closed.
Wellington Civic and Leisure Centre Closed.
Telford Snowboard and Ski Centre Closed.
Telford Ice Rink Closed.
Horsehay Village and Golf Closed.
Telford Tennis Centre The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details.

The libraries opening hours:

Date Opening times
Monday 21 December 2020 Donnington and Muxton Community Library will close at 12pm.
Tuesday 22 December 2020 Donnington and Muxton Community Library is closed.
Wednesday 23 December 2020 Donnington and Muxton Community Library is closed.
Thursday 24 December 2020

Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed.

Madeley Library, Newport Library, Southwater Library and Wellington Library close at 12pm.

Friday 25 December 2020

Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed.

Madeley Library, Newport Library, Southwater Library and Wellington Library are closed.

Saturday 26 December 2020

Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed.

Madeley Library, Newport Library, Southwater Library and Wellington Library are closed.

Sunday 27 December 2020

Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed.

Madeley Library, Newport Library, Southwater Library and Wellington Library are closed.

Monday 28 December 2020

Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed.

Madeley Library, Newport Library, Southwater Library and Wellington Library are closed.

Tuesday 29 December 2020

Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed.

Madeley Library, Newport Library, Southwater Library and Wellington Library are closed.

Wednesday 30 December 2020

Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed.

Madeley Library, Newport Library, Southwater Library and Wellington Library are closed.

Thursday 31 December 2020

Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed.

Madeley Library, Newport Library, Southwater Library and Wellington Library are closed.

Friday 1 January 2021

Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed.

Madeley Library, Newport Library, Southwater Library and Wellington Library are closed.

Saturday 2 January 2021

Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed.

Madeley Library, Newport Library, Southwater Library and Wellington Library are closed.

Sunday 3 January 2021

Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed.

Madeley Library, Newport Library, Southwater Library and Wellington Library are closed.

Please ensure you check your local library opening times. Self-service is available at Wellington library when Wellington Leisure Centre is open.

Online library catalogue

The Oakengates Theatre opening hours:

This table shows the opening and closing times for Oakengates Theatre (The Place).
Date Opening times
Thursday 24 December 2020 Closed.
Friday 25 December 2020 Closed.
Saturday 26 December 2020 Closed.
Sunday 27 December 2020 Closed.
Monday 28 December 2020 Closed.
Tuesday 29 December 2020 Closed.
Wednesday 30 December 2020 Closed.
Thursday 31 December 2020 Closed.
Friday 1 January 2021 Closed.
Saturday 2 January 2021 Closed.
Sunday 3 January 2021 Closed.

Oakengates Theatre performance details

The Register Office opening hours:

This table shows the opening and closing times for Register Office.
Date Opening times
Thursday 24 December 2020 9am - 4pm.
Friday 25 December 2020 Closed.
Saturday 26 December 2020 Open as normal.
Sunday 27 December 2020 Open as normal.
Monday 28 December 2020 Closed.
Tuesday 29 December 2020 Open as normal.
Wednesday 30 December 2020 Open as normal.
Thursday 31 December 2020 9am - 4pm.
Friday 1 January 2021 Closed.
Saturday 2 January 2021 Open as normal.
Sunday 3 January 2021 Open as normal.
Monday 4 January 2021 Open as normal.

Register Office

The Town Park Visitor Centre opening hours:

This table shows the opening and closing times for the Town Park Visitor Centre.
Date Opening times
Monday 21 December 2020 Town Park Visitor Centre is closed.
Tuesday 22 December 2020 Town Park Visitor Centre is open 10am - 3pm.
Wednesday 23 December 2020 Town Park Visitor Centre is open 10am - 3pm.
Thursday 24 December 2020

Town Park Visitor Centre is closed.

Temporary toilets are open 11am - 2pm.

Friday 25 December 2020 Town Park Visitor Centre is closed.
Saturday 26 December 2020 Town Park Visitor Centre is closed.
Sunday 27 December 2020

Town Park Visitor Centre is closed.

Temporary toilets are open 11am - 2pm.

Monday 28 December 2020

Town Park Visitor Centre is closed.

Temporary toilets are open 11am - 2pm.

Tuesday 29 December 2020

Town Park Visitor Centre is closed.

Temporary toilets are open 11am - 2pm.

Wednesday 30 December 2020

Town Park Visitor Centre is closed.

Temporary toilets are open 11am - 2pm.

Thursday 31 December 2020

Town Park Visitor Centre is closed.

Temporary toilets are open 11am - 2pm.

Friday 1 January 2021 Town Park Visitor Centre is closed.
Saturday 2 January 2021 Town Park Visitor Centre is open 10am - 3pm.
Sunday 3 January 2021 Town Park Visitor Centre is open 10am - 3pm.
Monday 4 January 2021 Town Park Visitor Centre is closed.

Telford Town Park

Last updated: 24/12/2020 10:39