Report it Request it Pay for it Out of hours contact numbers
Non-essential services
This year, non-essential Council Services will be closing from 12pm on Thursday 24 December 2020 and re-opening on Monday 4 January 2021.
Core services
The following core services will remain operational over the holiday period.
| Service | Days open |
|---|---|
| Adult Social Care | 29, 30 and 31 December 2020 |
| Brokerage | 29, 30 and 31 December 2020 |
| Child Protection and Family Services (CPFS) | 29, 30 and 31 December 2020 |
| Children in Care and Leaving Care | 29, 30 and 31 December 2020 |
| Children with Disabilities | 29, 30 and 31 December 2020 |
| Environmental Services | 30 and 31 December 2020 If you are reporting an issue and consider it to be dangerous or requiring urgent attention, please call 03451 55 99 55. |
| Family Connect | 29, 30 and 31 December 2020 |
| Family Solutions | 29, 30 and 31 December 2020 |
| Fostering | 29, 30 and 31 December 2020 |
| Health Hub | 28-31 December 2020 and 1-3 January 2021 |
| Housing Options and Homelessness | 29, 30 and 31 December 2020 |
| Registration Services | 29, 30 and 31 December 2020 |
| Strengthening Families | 29, 30 and 31 December 2020 |
COVID-19 services over the holiday period
In addition to our core services the following services will be operating for COVID-19 support.
| Service | Days open |
|---|---|
| Emergency Welfare Assistance | 30 and 31 December 2020 |
| Test and Trace Support Payments | 30 and 31 December 2020 |
Changes to rubbish and recycling collections
Please ensure your containers are presented for 7am on your collection day at the curtilage (footpath) nearest to your home, if your containers have been missed please report it online.
| Normal day | Revised collection day |
|---|---|
| Monday 21 December 2020 | Saturday 19 December 2020 (earlier collection) |
| Tuesday 22 December 2020 | Monday 21 December 2020 (earlier collection) |
| Wednesday 23 December 2020 | Tuesday 22 December 2020 (earlier collection) |
| Thursday 24 December 2020 | Wednesday 23 December 2020 (earlier collection) |
| Friday 25 December 2020 | Thursday 24 December 2020 (earlier collection) |
| Monday 28 December 2020 | Tuesday 29 December 2020 (later collection) |
| Tuesday 29 December 2020 | Wednesday 30 December 2020 (later collection) |
| Wednesday 30 December 2020 | Thursday 31 December 2020 (later collection) |
| Thursday 31 December 2020 | Saturday 2 January 2021 (later collection) |
| Friday 1 January 2021 | Monday 4 January 2021 (later collection) |
| Monday 4 January 2021 | Tuesday 5 January 2021 (later collection) |
| Tuesday 5 January 2021 | Wednesday 6 January 2021 (later collection) |
| Wednesday 6 January 2021 | Thursday 7 January 2021 (later collection) |
| Thursday 7 January 2021 | Friday 8 January 2021 (later collection) |
| Friday 8 January 2021 | Saturday 9 January 2021 (later collection) |
Collection days return to normal Monday 11 January 2021.
Remember the Household Recycling Centres (HRCs) are open seven days a week from 9am - 5pm, even during the Christmas and New Year period before you visit the HRCs why don't you check our 'view the Queue' camera's which are at the entrance of both sites, so you can plan your visit.
If you would like to download a collection calendar for your property, or you don't know what day your bins are normally collected you can now view and find out by using our:
Changes to building/site opening hours
Please click on the following headings to reveal details of opening time changes for each building/site.
8am to 8pm 1 April - 31 October and 8am to 5pm 1 November to 31 March.
All sites will be closed on Christmas Day, Boxing Day and New Years Day.
Remember to plan your visit by checking which centres are open.
Our First Point offices opening hours:
| Date | Opening times |
|---|---|
| Monday 21 December 2020 | Open as normal. |
| Tuesday 22 December 2020 | Open as normal. |
| Wednesday 23 December 2020 | Open as normal. |
| Thursday 24 December 2020 |
Homelessness open 9am - 5pm. First Point offices are open 9am - 12pm. |
| Friday 25 December 2020 | Closed. |
| Saturday 26 December 2020 | Closed. |
| Sunday 27 December 2020 | Closed. |
| Monday 28 December 2020 | Closed. |
| Tuesday 29 December 2020 | Homelessness open 9am - 5pm. |
| Wednesday 30 December 2020 |
Homelessness open 9am - 5pm. Environmental Services open 9am – 1pm. Crisis Assistance open 9am – 5pm. |
| Thursday 31 December 2020 |
Crisis Assistance open 9am – 5pm Environmental Services open 9am – 1pm. Homelessness open 9am – 5pm. |
| Friday 1 January 2021 | Closed. |
| Saturday 2 January 2021 | Closed. |
| Sunday 3 January 2021 | Closed. |
| Monday 4 January 2021 | Open as normal. |
The leisure centre opening hours:
| Date | Centre | Opening times |
|---|---|---|
| Thursday 24 December 2020 | ||
| Abraham Darby Sports and Leisure Centre | 6.30am - 4pm | |
| Newport Swimming Pool | 7am - 4pm. | |
| Oakengates Leisure Centre | 6.30am - 4pm. | |
| Phoenix Sports Centre | Closed. | |
| Stirchley Sports Centre | Closed. | |
| Wellington Civic and Leisure Centre | 6.30am - 4pm. | |
| Telford Snowboard and Ski Centre | 12.30pm - 4pm. | |
| Telford Ice Rink | 8am - 4pm. | |
| Horsehay Village and Golf | 8am - 4pm. | |
| Telford Tennis Centre | The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details. | |
| Friday 25 December 2020 | ||
| Abraham Darby Sports and Leisure Centre | Closed. | |
| Newport Swimming Pool | Closed. | |
| Oakengates Leisure Centre | Closed. | |
| Phoenix Sports Centre | Closed. | |
| Stirchley Sports Centre | Closed. | |
| Wellington Civic and Leisure Centre | Closed. | |
| Telford Snowboard and Ski Centre | Closed. | |
| Telford Ice Rink | Closed. | |
| Horsehay Village and Golf | Closed. | |
| Telford Tennis Centre | The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details. | |
| Saturday 26 December 2020 | ||
| Abraham Darby Sports and Leisure Centre | Closed. | |
| Newport Swimming Pool | Closed. | |
| Oakengates Leisure Centre | Closed. | |
| Phoenix Sports Centre | Closed. | |
| Stirchley Sports Centre | Closed. | |
| Wellington Civic and Leisure Centre | Closed. | |
| Telford Snowboard and Ski Centre | Closed. | |
| Telford Ice Rink | Closed. | |
| Horsehay Village and Golf | Closed. | |
| Telford Tennis Centre | The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details. | |
| Sunday 27 December 2020 | ||
| Abraham Darby Sports and Leisure Centre | Closed. | |
| Newport Swimming Pool | Closed. | |
| Oakengates Leisure Centre | Closed. | |
| Phoenix Sports Centre | Closed. | |
| Stirchley Sports Centre | Closed. | |
| Wellington Civic and Leisure Centre | Closed. | |
| Telford Snowboard and Ski Centre | Closed. | |
| Telford Ice Rink | 7am - 6pm. | |
| Horsehay Village and Golf | 7am - 6pm. | |
| Telford Tennis Centre | The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details. | |
| Monday 28 December 2020 | ||
| Abraham Darby Sports and Leisure Centre | Closed. | |
| Newport Swimming Pool | Closed. | |
| Oakengates Leisure Centre | Closed. | |
| Phoenix Sports Centre | Closed. | |
| Stirchley Sports Centre | Closed. | |
| Wellington Civic and Leisure Centre | Closed. | |
| Telford Snowboard and Ski Centre | Closed. | |
| Telford Ice Rink | 8am - 6pm. | |
| Horsehay Village and Golf | 7am - 6pm. | |
| Telford Tennis Centre | The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details. | |
| Tuesday 29 December 2020 | ||
| Abraham Darby Sports and Leisure Centre | 6.30 am - 8pm. | |
| Newport Swimming Pool | 7am - 8pm. | |
| Oakengates Leisure Centre | 6.30am - 8pm. | |
| Phoenix Sports Centre | Closed. | |
| Stirchley Sports Centre | Closed. | |
| Wellington Civic and Leisure Centre | 6.30am - 8pm. | |
| Telford Snowboard and Ski Centre | 12.30pm - 8pm. | |
| Telford Ice Rink | 8am - 8pm. | |
| Horsehay Village and Golf | 7am - 8pm. | |
| Telford Tennis Centre | The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details. | |
| Wednesday 30 December 2020 | ||
| Abraham Darby Sports and Leisure Centre | 6.30 am - 8pm. | |
| Newport Swimming Pool | 7am - 8pm. | |
| Oakengates Leisure Centre | 6.30am - 8pm. | |
| Phoenix Sports Centre | Closed. | |
| Stirchley Sports Centre | Closed. | |
| Wellington Civic and Leisure Centre | 6.30am - 8pm. | |
| Telford Snowboard and Ski Centre | 12.30pm - 8pm. | |
| Telford Ice Rink | 8am - 8pm. | |
| Horsehay Village and Golf | 7am - 8pm. | |
| Telford Tennis Centre | The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details. | |
| Thursday 31 December 2020 | ||
| Abraham Darby Sports and Leisure Centre | 6.30 am - 4pm. | |
| Newport Swimming Pool | 7am - 4pm. | |
| Oakengates Leisure Centre | 6.30am - 4pm. | |
| Phoenix Sports Centre | Closed. | |
| Stirchley Sports Centre | Closed. | |
| Wellington Civic and Leisure Centre | 6.30am - 8pm. | |
| Telford Snowboard and Ski Centre | 12.30pm - 4pm. | |
| Telford Ice Rink | 8am - 4pm. | |
| Horsehay Village and Golf | 8am - 4pm. | |
| Telford Tennis Centre | The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details. | |
| Friday 1 January 2021 | ||
| Abraham Darby Sports and Leisure Centre | Closed. | |
| Newport Swimming Pool | Closed. | |
| Oakengates Leisure Centre | Closed. | |
| Phoenix Sports Centre | Closed. | |
| Stirchley Sports Centre | Closed. | |
| Wellington Civic and Leisure Centre | Closed. | |
| Telford Snowboard and Ski Centre | Closed. | |
| Telford Ice Rink | Closed. | |
| Horsehay Village and Golf | Closed. | |
| Telford Tennis Centre | The Tennis Centre is no longer run by Telford & Wrekin Council, please visit their website for more details. |
The libraries opening hours:
| Date | Opening times |
|---|---|
| Monday 21 December 2020 | Donnington and Muxton Community Library will close at 12pm. |
| Tuesday 22 December 2020 | Donnington and Muxton Community Library is closed. |
| Wednesday 23 December 2020 | Donnington and Muxton Community Library is closed. |
| Thursday 24 December 2020 |
Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed. Madeley Library, Newport Library, Southwater Library and Wellington Library close at 12pm. |
| Friday 25 December 2020 |
Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed. Madeley Library, Newport Library, Southwater Library and Wellington Library are closed. |
| Saturday 26 December 2020 |
Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed. Madeley Library, Newport Library, Southwater Library and Wellington Library are closed. |
| Sunday 27 December 2020 |
Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed. Madeley Library, Newport Library, Southwater Library and Wellington Library are closed. |
| Monday 28 December 2020 |
Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed. Madeley Library, Newport Library, Southwater Library and Wellington Library are closed. |
| Tuesday 29 December 2020 |
Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed. Madeley Library, Newport Library, Southwater Library and Wellington Library are closed. |
| Wednesday 30 December 2020 |
Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed. Madeley Library, Newport Library, Southwater Library and Wellington Library are closed. |
| Thursday 31 December 2020 |
Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed. Madeley Library, Newport Library, Southwater Library and Wellington Library are closed. |
| Friday 1 January 2021 |
Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed. Madeley Library, Newport Library, Southwater Library and Wellington Library are closed. |
| Saturday 2 January 2021 |
Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed. Madeley Library, Newport Library, Southwater Library and Wellington Library are closed. |
| Sunday 3 January 2021 |
Dawley and Malinslee Community Library, Donnington and Muxton Community Library, Hadley Community Library, Oakengates Library @ The Place and Stirchley Community Library are closed. Madeley Library, Newport Library, Southwater Library and Wellington Library are closed. |
Please ensure you check your local library opening times. Self-service is available at Wellington library when Wellington Leisure Centre is open.
The Oakengates Theatre opening hours:
| Date | Opening times |
|---|---|
| Thursday 24 December 2020 | Closed. |
| Friday 25 December 2020 | Closed. |
| Saturday 26 December 2020 | Closed. |
| Sunday 27 December 2020 | Closed. |
| Monday 28 December 2020 | Closed. |
| Tuesday 29 December 2020 | Closed. |
| Wednesday 30 December 2020 | Closed. |
| Thursday 31 December 2020 | Closed. |
| Friday 1 January 2021 | Closed. |
| Saturday 2 January 2021 | Closed. |
| Sunday 3 January 2021 | Closed. |
The Register Office opening hours:
| Date | Opening times |
|---|---|
| Thursday 24 December 2020 | 9am - 4pm. |
| Friday 25 December 2020 | Closed. |
| Saturday 26 December 2020 | Open as normal. |
| Sunday 27 December 2020 | Open as normal. |
| Monday 28 December 2020 | Closed. |
| Tuesday 29 December 2020 | Open as normal. |
| Wednesday 30 December 2020 | Open as normal. |
| Thursday 31 December 2020 | 9am - 4pm. |
| Friday 1 January 2021 | Closed. |
| Saturday 2 January 2021 | Open as normal. |
| Sunday 3 January 2021 | Open as normal. |
| Monday 4 January 2021 | Open as normal. |
The Town Park Visitor Centre opening hours:
| Date | Opening times |
|---|---|
| Monday 21 December 2020 | Town Park Visitor Centre is closed. |
| Tuesday 22 December 2020 | Town Park Visitor Centre is open 10am - 3pm. |
| Wednesday 23 December 2020 | Town Park Visitor Centre is open 10am - 3pm. |
| Thursday 24 December 2020 |
Town Park Visitor Centre is closed. Temporary toilets are open 11am - 2pm. |
| Friday 25 December 2020 | Town Park Visitor Centre is closed. |
| Saturday 26 December 2020 | Town Park Visitor Centre is closed. |
| Sunday 27 December 2020 |
Town Park Visitor Centre is closed. Temporary toilets are open 11am - 2pm. |
| Monday 28 December 2020 |
Town Park Visitor Centre is closed. Temporary toilets are open 11am - 2pm. |
| Tuesday 29 December 2020 |
Town Park Visitor Centre is closed. Temporary toilets are open 11am - 2pm. |
| Wednesday 30 December 2020 |
Town Park Visitor Centre is closed. Temporary toilets are open 11am - 2pm. |
| Thursday 31 December 2020 |
Town Park Visitor Centre is closed. Temporary toilets are open 11am - 2pm. |
| Friday 1 January 2021 | Town Park Visitor Centre is closed. |
| Saturday 2 January 2021 | Town Park Visitor Centre is open 10am - 3pm. |
| Sunday 3 January 2021 | Town Park Visitor Centre is open 10am - 3pm. |
| Monday 4 January 2021 | Town Park Visitor Centre is closed. |
Last updated: 24/12/2020 10:39
Libraries on Facebook
Libraries on Twitter