Benefit information for landlords

Landlord accreditation scheme

The Council now operates a landlord accreditation scheme, where accredited landlords can access online Housing Benefit information concerning the claims paid direct to them; for example, the amounts and claim numbers that make up the latest payment. More information is available on the

Visit Telford & Wrekin Landlord Accreditation Scheme website to access information on Housing Benefit


Housing Benefit Landlord Portal

The Housing Benefit Landlord Portal enables you to securely access our website and view real-time information concerning the benefit payments you are receiving on behalf of your tenants.

This portal is simple to use, provides information to help you monitor your tenants’ accounts and reduces the need for you to have to contact us with enquiries about Housing Benefit payments.

New Landlords who wish to gain access to the Housing Benefit Landlord Portal simply need to complete an online application form:

Complete our online form to apply for access to the Housing Benefit Landlord Portal application form (new landlords)

Once completed, we will then register your details and email you your new login details, a temporary password and a link to the portal.

Once your account has been set up, you will be able to view your payment schedules and access the status of your tenants.

Visit the Housing Benefit Landlord Portal to log in to your account

Download the Housing Benefit Landlord Portal user guide for more information on the new Housing Benefit Landlord Portal


Landlord Links newsletter

We have produced a series of newsletters for landlords to cover some of the legislation changes that have taken place over recent years and the services the council provides.

View the latest Landlord Links newsletters which keep everyone up to speed with legislation changes


Data Protection

Please note: Unless your tenant has given us permission to discuss their personal information with you, the information we will be able to give you regarding a claim is limited to the details of any payments made direct to you.

Last updated: 12/02/2021 10:40

  1. Introduction
  2. Contact