Landlord accreditation scheme
The Council now operates a landlord accreditation scheme, where accredited landlords can access online Housing Benefit information concerning the claims paid direct to them; for example, the amounts and claim numbers that make up the latest payment. More information is available on the
Housing Benefit Landlord Portal
The Housing Benefit Landlord Portal enables you to securely access our website and view real-time information concerning the benefit payments you are receiving on behalf of your tenants.
This portal is simple to use, provides information to help you monitor your tenants’ accounts and reduces the need for you to have to contact us with enquiries about Housing Benefit payments.
New Landlords who wish to gain access to the Housing Benefit Landlord Portal simply need to complete an online application form:
Once completed, we will then register your details and email you your new login details, a temporary password and a link to the portal.
Once your account has been set up, you will be able to view your payment schedules and access the status of your tenants.
Landlord Links newsletter
We have produced a series of newsletters for landlords to cover some of the legislation changes that have taken place over recent years and the services the council provides.
Please note: Unless your tenant has given us permission to discuss their personal information with you, the information we will be able to give you regarding a claim is limited to the details of any payments made direct to you.
Last updated: 12/02/2021 10:40