Worried about money?

There’s lots we can do to help. Find out what support is on offer.

Benefit information for landlords

Housing Benefit Landlord Portal

The Housing Benefit Landlord Portal enables you to securely access our website and view real-time information concerning the benefit payments you are receiving on behalf of your tenants.

This portal is simple to use, provides information to help you monitor your tenants’ accounts and reduces the need for you to have to contact us with enquiries about Housing Benefit payments.

New landlords who wish to gain access to the Housing Benefit Landlord Portal simply need to complete an online application form:

Complete our online form to apply for access to the Housing Benefit Landlord Portal application form (new landlords)

Once completed, we will then register your details and email you your new login details, a temporary password and a link to the portal.

Once your account has been set up, you will be able to view your landlord payment schedules, details of whether claims are suspended and weekly entitlement amounts.

Visit the Housing Benefit Landlord Portal to login to your account

Download the Housing Benefit Landlord Portal user guide for more information on the Housing Benefit Landlord Portal

Data Protection

Please note: Unless your tenant has given us permission to discuss their personal information with you, the information we will be able to give you regarding a claim is limited to the details of any payments made direct to you.

Last updated: 11/01/2023 15:13

  1. Introduction
  2. Contact