Online payment and Automated Telephone Payment (ATP) services - planned maintenance

Our online payments and ATP services will be unavailable from 8am to 4pm on Sunday 14 April 2024, due to essential maintenance. We apologise for any inconvenience this may cause.

Important numbers and advice

If you, or someone you know, are experiencing abuse, you're not alone.

The following organisations can offer you support.

If you are in immediate danger please call 999.

Telford & Wrekin Domestic Abuse Service

Telford & Wrekin Domestic Abuse service is a service for victims and children suffering domestic abuse. The service is delivered in partnership by Cranstoun and West Mercia’s Women’s Aid.

They can help you to access safe accommodation, support with legal planning, refer people to counselling, group programmes, peer support and more.

Support for survivors and for children or young people, is available through West Mercia Women’s Aid 24 hour domestic abuse helpline.

Telephone: 0800 840 3747
Email: helpline@wmwa.org.uk


Women’s Aid

Women’s Aid Live Chat is currently available Monday to Friday between 10am - 12noon. This could be a safer way to access some support; particularly if an abuser might also be in the property so it would be unsafe to make a telephone call.


Shropshire Domestic Abuse Service

If you are a Shropshire resident you can contact the Shropshire Domestic Abuse Service.

Telephone or email for local support and guidance.

Shropshire Domestic Abuse Service can also help you if you need to flee your home by helping you to access refuge or other safe accommodation.

Telephone: 0300 3031191
Email: sdas@shropsdas.org.uk

Last updated: 18/09/2023 13:36