Safety is Veolia’s first priority and all site users are expected to follow site rules.
- Depending on the size of your vehicle, you may require an e-permit to visit our HRCs. This also applies to vehicles with trailers. View more information about E-permits and to check which vehicle types are allowed to use our HRC sites.
- No trade or commercial waste will be accepted.
Each site is different and has its own set of guidance. Posters will be displayed explaining what this involves. Please pay attention to container labels and only put your recycling and waste in the correct container. Please do not use containers that have a barrier or signage saying, ‘not in use’. Please help reduce movement around the site and minimise the time for unloading by sorting your waste before you visit. HRCs operate a one-way system and site maps are available for Hortonwood and Halesfield. The maps will help you plan how best to load your boot so that you can dispose of items as you make your way around the sites.
Should you need help unloading your recycling and waste please speak to a site operative.
The Council is responsible for the collection and disposal of household waste i.e. waste that is generated by our residents from non-business activities, and this includes the Household Recycling Centre services, as these services are partly funded by Council Tax. Therefore we are unable to accept business waste at the HRCs. To allow the sites to be used for business use would be an illegal use of public money. By Law, since 1990, it has been a responsibility of ‘any commercial activity’ – whether run from home or its own premises – to manage the waste it produces safely and responsibly. This is known as their ‘Duty of Care’ and failure to comply with the law could result in fines. View more information about commercial waste and how to manage the waste.
Yes, however you will require an e-permit to access the sites, these can be used at either of the HRC sites. View more information about E-permits and the vehicle types allowed to use our HRCs.
Depending on the size of your vehicle you can visit HRCs. Please note that some vehicles require an E-permit to access the sites, these can be used at either of the HRC sites. View more information about E-permits and vehicle size restrictions.
Some larger vehicles and all vehicles with trailers require an e-permit to access the sites, which can be used at either of the HRC sites. View more information about E-permits and vehicle size restrictions.
Yes, but have your thought about giving your unwanted items a new life, please view our reuse section for more information about recycling and reusing.
Yes, both HRCs now have silver food waste wheelie bins that you can recycle your food waste in, just ask a member of staff to direct you.
Last updated: 24/11/2023 12:23