Automated Telephone Payment (ATP) services - service unavailable

Unfortunately, we are currently experiencing some technical issues our ATP, we are working with our supplier to resolve the issues with aim of restoring service ASAP.

Funded childcare for working families

Support for working families is expanding

2 Year old funding

From the 2 January 2024 working parents with 2 year old children will be able to apply for a 15 hour funded place which will start in April 2024.

Eligibility criteria, application process and all information regarding this funding entitlement can be found on the 30 hours childcare page as it will remain the same as 30 hours for 3 and 4 year old children of working parents.

Visit the GOV.UK website to start an application.

From September 2025 funding will increase to 30 hours.


9 month old funding

From the April 2024 working parents with 2 year old children will be able to apply for a 15 hour funded place which will start in September 2024.

Eligibility criteria, application process and all information regarding this funding entitlement can be found on the 30 hours childcare page as it will remain the same as 30 hours for 3 and 4 year old children of working parents.

Visit the GOV.UK website to start an application.

From September 2025 funding will increase to 30 hours.


30 hours funded childcare for 3 and 4 year olds

Her Majesty's Revenue & Customs (HMRC) administers the Childcare Choices website and helpline for 30 hours and tax-free childcare registrationVisit the Childcare Choices website for 30 hours and tax-free childcare registration.

Without a 30 hours code, parents will not be able to receive funding for the additional entitlement.

Parents of children already on the scheme are reminded they must reconfirm their eligibility every three months from the date of receiving their code. If they don’t do this, they will automatically be put into their “grace period” (the duration of the following half term) before losing their funding.

Please note: you cannot access your funding in your Grace Period for the first time if you have not used your code before, please ensure your code is always updated regularly.

Should you require any further information, please email childcarefunding@telford.gov.uk or telephone 01952 385385. 

Watch the DfE video on how to apply for 30 hours childcare and tax-free childcare.

This tables shows the 30 hour code.
Term starting funding New application Existing application Final acceptance date
Summer term No later than 28 February Must be renewed by the applicants validity end date  31 March
Autumn term No later than 31 July Must be renewed by the applicants validity end date 31 August
Spring term No later than 30 November Must be renewed by the applicants validity end date 31 December

Codes received after the final acceptance date or mid term cannot be used until the following term.


Choosing childcare

For more information about the different types of childcare and childminding available to you or what offer is available in your choice of provision please contact the Family Connect team:

Telephone: 01952 385385
Email: familyconnect@telford.gov.uk

Last updated: 26/01/2024 16:00

  1. Introduction
  2. Eligibility
  3. How do I apply/renew?
  4. Contact