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Support for victims and survivors

Family Connect, Telford & Wrekin Council
01952 385385

Comprehensive local information relating to the needs of children. People are encouraged to report children or adult safeguarding concerns to Family Connect.

An onward referral may then be made to Telford & Wrekin Council’s CATE team, who specialise in offering support for children and young people affected by CSE.

Mental Health Midlands Partnership
NHS Foundation Trust, Wellbeing Service
01952 457415

The Wellbeing Service offers a range of recommended talking therapies for common mental health problems, such as anxiety and depression. People can self-refer.

Live Well Telford

Live Well Telford is an all age online directory with a vast range of services and organisations, enabling people to help themselves, their family members and friends.

Axis Counselling and Psychotherapy
01952 278000

Axis is a charity that provides free and confidential counselling for children and young people aged 11 and over who have experienced sexual abuse. It has offices in Telford and Shrewsbury.

Parents Against Child Sexual Exploitation (PACE)
0113 240 5226

PACE works alongside parents and carers of children who are sexually exploited, or are at risk of being sexually exploited, by abusers external to the family. It offers guidance and training to professionals on how child sexual exploitation affects the whole family. As a parent-led organisation, it recognises that supported, empowered and informed parents are key to tackling child sexual exploitation.

The Holly Project
01952 947831

The Holly Project is a free, independent support service for victims and survivors of CSE and their families. It is run by CSE survivors. It has a confidential office base in Wellington and aims to help survivors rebuild their lives, offering hope for the future.

01952 899204

Branches is a mental health support service, offering a range of interventions and helping recovery. The service is delivered by Telford After Care Team (TACT) in partnership with Telford Mind, CHEC, Wavelength and the CVS. Paid staff and volunteers with lived experience offer quality support.

Carers Centre
01952 240209

The Carers Centre offers information and practical, personal and emotional support for people who are looking after a friend, relative or neighbour. 

Challenging Perceptions
01952 897333

Challenging Perceptions aims to empower young adults to explore and address mental health issues and well-being through support groups, activities and one to one support.

Confide Counselling Service
01743 351319

Confide is a BACP (British Association for Counselling and Psychotherapy) accredited Shrewsbury based counselling charity. It provides a range of services, including specific services for young people aged between 11 and 16. Confide charge for their services on a sliding scale according to income.

01952 223165

Impact is a Telford based counselling service, offering support for people with their emotional health and well-being. It is a paid for service and provides a range of therapies that support individual needs.


Kooth offers safe and anonymous online support for children and young people. It is accessible through mobile, tablet and desktop and is free at the point of use. The website is available 24 hours with professional counsellors available during afternoon and evenings.

Learn Telford
01952 382888

Learn Telford runs a range of courses that include; managing stress, self-esteem, sketch & de-stress.

My Choice

My Choice is an information, advice and advocacy service for adults in Telford. They provide information and advice on a range of subjects, including access to carers services, budgeting and paying for care, services to promote and support independence, as well as support and coping strategies for dealing with long term health conditions.

No Panic
0330 606 1174 Youth Helpline, 0844 967 4848 Helpline

No Panic is based in Telford and offers advice, support and recovery programmes for people living with phobias and other anxiety based disorders. It offers a specific youth helpline and mentoring programme, as well as support for parents and schools. Some charges apply.

116 123 free number throughout the UK

Samaritans is available round the clock, every single day of the year. They provide a safe place for anymore struggling to cope, whoever they are, however they feel, whatever life has done to them. 

Last updated: 19/11/2019 16:58