Abandoned trolleys

Report an abandoned shopping trolley

Abandoned supermarket shopping trolleys are a hazard to pedestrians, cyclists and road users and an eyesore on our streets. 

Supermarket shopping trolleys should be left in the trolley bays provided by the supermarket; trolleys should not be used to take your shopping home.

Visit the Wanzl website to download and use Trolleywise app on your phone to upload a photo and report an abandoned shopping trolley. The nearest member of the Trolleywise team will pick it up and return it to the correct store.

Trolleywise will only collect trolleys on behalf of:

  • Aldi
  • B&Q
  • Home Bargains
  • Iceland
  • Lidl
  • Morrison’s
  • Marks & Spencer (M&S)
  • Sainsbury’s
  • Tesco.

To report an abandoned ASDA trolley please email request@collextrolley.com.

If the trolley is not from one of these stores and is on public land please report to us using our online form.

Complete our online form to report abandoned trolleys

We will contact the relevant store and request that the trolley is removed. If they do not do so, we do have the right to impound the trolley and give the store six weeks to claim it. After that, we recycle the trolley and charge the store for any costs incurred.

Last updated: 21/04/2021 11:28

  1. Introduction
  2. How do I report?