Essential maintenance to My Telford and the My Telford app

From Friday 22 September 2023 to Monday 25 September 2023, there will be disruption to all online services accessed through My Telford and the My Telford app. We apologise for any inconvenience.

Private landlord support

Are your tenants at risk of becoming homeless?

Are your tenants at risk of becoming homeless?

Information landlords can share with their tenants if they are at risk of becoming homeless.

Thinking about having work done to your property?

Thinking about having work done to your property?

Information about having work done on your properties and working with traders.

Landlord and tenant responsibilities

Landlord and tenant responsibilities

Information about the responsibilities that both landlords and tenants have.

Pre-tenancy advice

Pre-tenancy advice

Information required before starting a tenancy.

Tenancy relations

Tenancy relations

Information on ending tenancies, harassment, illegal evictions and support available.

Housing Health and Safety Rating System (HHSRS)

Housing Health and Safety Rating System (HHSRS)

The HHSRS is a risk assessment tool which determines whether a property contains any hazards and is safe to live in.

Damp and mould

Damp and mould

Information about damp and mould.

Enforcement policy

Enforcement policy

Information about our enforcement policy.

Houses in multiple occupancy (HMO's)

Houses in multiple occupancy (HMO's)

Information about licensing, fire safety and amenity standards.

Energy performance certificates

Energy performance certificates

Advice about your homes energy performance and finding an assessor.

Smoke and carbon monoxide alarms

Smoke and carbon monoxide alarms

Information for landlords with rented properties ensuring they have fitted smoke alarms.

Electrical safety standards

Electrical safety standards

Electrical safety standards in the private rented sector. A guide for landlords.

Benefits

Benefits

Information regarding financial support available for tenants.

Antisocial behaviour

Antisocial behaviour

Information for landlords and tenants regarding antisocial behaviour.

Affordable warmth

Affordable warmth

Information about affordable warmth for households.

Empty properties

Empty properties

Advice and support on bringing your properties back into use once they have become empty.

Fees and charges

Fees and charges

Information about fees and charges.

Redress scheme

Redress scheme

Information about the property redress scheme.

Useful numbers and links

Useful numbers and links

View our useful telephone numbers and links.

If you are unable to find the information you require or need further advice, please contact our Landlord and Tenant Coordinator's at LTC@telford.gov.uk.