Initial advice and signposting for landlords and tenants
Telford & Wrekin Council (Private Sector Housing)
Landlord and Tenant Co-ordinator
Email: ltc@telford.gov.uk
Advice on disrepair, housing legislation, including HMO licensing
Telford & Wrekin Council (Private Sector Housing)
Email: privatesectorhousing@telford.gov.uk
Telephone: 01952 381818
Report property disrepair
Telford & Wrekin Council (Private Sector Housing)
Report online: visit our online portal to report online
Apply for a HMO Licence
Telford & Wrekin Council (Private Sector Housing)
Apply online: view information about HMO's
Report a rogue landlord
Telford & Wrekin Council (Private Sector Housing)
Report online: complete our online form to report a rogue landlord
Email: rogue@telford.gov.uk
Telephone: 01952 381818
Advice on affordable warmth for households
Telford & Wrekin Council (Private Sector Housing)
Website: view information about affordable warmth for households
Empty property advice and concerns
Email: empty.homes@telford.gov.uk
Report online: view our empty properties page to report online
Tenancy advice
Telford & Wrekin Council (Tenancy Relations)
Telephone: 01952 381875 / 01952 381877
Homelessness
Telford & Wrekin Council (Housing Solutions)
Telephone: 01952 381925
Fire safety advice
Shropshire Fire & Rescue Service
Email: enquiries@shropshirefire.gov.uk
Telephone: 01743 260200
Antisocial Behaviour (ASB)
Telford & Wrekin Council (ASB)
Report online: view information on ASB
Telephone: 01952 384384
Planning - report untidy land and unauthorised works
Telford & Wrekin Council (Planning)
Report online: view information on how to report online on our planning enforcement page
Telephone: 01952 380380
Public Protection - report statutory nuisance such as rubbish accumulations, noise, smoke and odour
Telford & Wrekin Council (Public Protection)
Report online: view information about how to report statutory nuisances online
Telephone: 01952 381818
Housing Benefit and Council Tax Support advice for tenants and landlords
Telford & Wrekin Council (Benefits)
To begin a claim, to report a change of circumstances or for general information view our benefits section
Telephone: 01952 383838
Email: benefit.service@telford.gov.uk
Discretionary Housing Payment - extra help to pay your rent
Telford & Wrekin Council (Benefits)
Apply online: view our Discretionary Housing Payment page to apply online
Telephone: 01952 383858
Email: DHP@telford.gov.uk
Household Support Fund - to support residents who are struggling financially
Telford & Wrekin Council (Benefits)
Apply online: view information about the household support fund
Email: householdsupportfund@telford.gov.uk
Universal Credit
Department of Work and Pensions
Apply online: visit the GOV.UK website to apply online for universal credit
Helpline: 0800 328 5644
Citizens Advice - confidential information and advice relating to issues such as debt and housing
Citizens Advice
Website: visit the Citizens Advice website
Telephone: 0800 144 8848
Shelter - personalised help with housing issues and homelessness
Shelter
Website: visit the Shelter England website
Telephone: 0808 800 4444
Age UK - provide support, companionship and advice for older people
Age UK
Website: visit the Age UK website
Telephone: 0800 678 1602
Last updated: 11/01/2023 16:13
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