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My Telford Upgrade

The My Telford website, mobile app and website forms are now available. Please note, to continue to use the My Telford mobile app, you will need to update to the latest version, and then reset your My Telford password. For further information, please click here .

Telford & Wrekin
Co-operative Council Protect, care and invest
to create a better borough

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Adult social care – knowing where to go

Information, advice and online services

A helpful guide to adult social care services in Telford and Wrekin, designed to make it easier for you to understand what support is available and how to access it.

Request adult social care support

If you're accessing care and support services for the first time, or if your circumstances have changed and you're already receiving support from adult social care, we’re here to help.

Care and support emergencies and safeguarding

If you’re worried that someone is in danger, or unable to stay safe, it’s important to act quickly. You can report concerns about abuse, neglect, or urgent care needs to the right services.

Illustration of a diverse community scene showing rural and urban areas, people of all ages and abilities, renewable energy sources, and buildings under construction—highlighting sustainability and inclusion.