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My Telford Upgrade

The My Telford website is now back online along with a number of report it/request online forms. The My Telford Mobile app is still unavailable due to maintenance. Click here for further information on available services.

Adult social care – knowing where to go

A helpful guide to adult social care services in Telford and Wrekin, designed to make it easier for you to understand what support is available and how to access it.

If you're accessing care and support services for the first time, or if your circumstances have changed and you're already receiving support from adult social care, we’re here to help.

If you’re worried that someone is in danger, or unable to stay safe, it’s important to act quickly. You can report concerns about abuse, neglect, or urgent care needs to the right services.

Illustration of a diverse community scene showing rural and urban areas, people of all ages and abilities, renewable energy sources, and buildings under construction—highlighting sustainability and inclusion.