Using library computers and the internet

As a library member you have free access to computers in all Telford & Wrekin libraries Free Wi-Fi is available at Southwater, Wellington, Madeley, Newport, Dawley, Oakengates and Stirchley Libraries.

  • When and how can I use the computers?
  • Do I need to book in advance?
  • Printing, saving and scanning
  • Can I get help and training in using the computers?

When and how can I use the computers?

To use a computer in any of our libraries you just need to join the library and show some proof of your name, such as a bank card, and agree to our Acceptable Use Policy.

There is a limit of two people at each computer unless for family use for example an adult with up to three children.

You can use the computers whenever the libraries are open until 15 minutes before closing time.

Check library opening times.

Do I need to book in advance?

The computers are available on a drop-in basis but demand is high so it is advisable to book in advance by person or telephone. If you are more than 10 minutes late for a booking, the computer will be made available to others. Please contact the library nearest to you.

Printing, saving and scanning

Paper is supplied and you are unable to use your own paper in our printers. You can use your own memory sticks or you can purchase them from the library. View our list of charges for printing and buying memory sticks.

Scanners are available at Southwater, Wellington, Madeley, Newport and Donnington libraries. If you need to use these please inform the Library Team when you book a computer.

Can I get help and training in using the computers?

Library staff are trained to help get you started and can assist with quick and basic problems.

If you are new to the Internet, try some of the free online computer courses.

Check What's On to find details of the one-off beginner sessions we run in libraries as well as the free First Click courses we run in Southwater, Wellington, Newport and Madeley libraries - a three week basic introduction to using a computer.

We also offer one-to-one IT help with volunteers. Ask at your local library for more details.

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