Customer notice - taxi tokens
Please note that with effect from the 1 November 2018, we are unable to offer taxi tokens as part of our Concessionary Travel Scheme. We are sorry for the withdrawal of this element of the scheme, which is as a result of the national suppliers decision to cease trading.
The Telford and Wrekin Concessionary Travel Scheme offers a number of different travel opportunities for residents who are age eligible, or people with disabilities who qualify under certain criteria.
The scheme includes the new English Concessionary Travel Pass, which allows free travel on local bus services throughout England, between 9.30am and 11pm Monday to Friday and at any time on Saturday, Sunday and Bank Holidays.
Please note: local bus services do not include booked excursions and long distance coach travel such as that provided by National Express. It does not cover rail replacement journeys either.
Other concessions are available
If you choose not to take up the English Concessionary Travel Pass and you are of pensionable age, disabled or mobility impaired you may choose one of the following concessions:
- the disabled persons railcard - The subsidised annual cost is £20 or £54 for three years. Offers up to one third off most national rail travel
- Dial-a-Ride - offers a door to door service for residents who cannot access conventional public transport due to mobility problems or are over the age of 70. All vehicles are easy to access, with the ability to carry passengers in wheelchairs. All staff are fully trained in disability awareness and passenger safety to ensure the comfort and wellbeing of customers. Dial-a-Ride is available Monday – Friday excluding bank holidays and can take you most places in the urban area of Telford (excluding hospital appointments). Please apply online for the Dial-a-Ride scheme.
What if I need a carer to travel with me?
If you are unable to travel without assistance, you will be entitled to a special travel pass entitling a companion to travel with you on production of entitlement or underlying entitlement to carer's allowance, (this does not need to be the same carer every time). Travel for the companion will be restricted to journeys that start within the Telford and Wrekin area only and usual time restrictions will apply.