What to do if you think your Council Tax Support decision is wrong
If you think your decision is wrong you can contact us and ask us to look at the decision again. You must tell us which decision you think is wrong and the reason why. There is no time limit for disputing Council Tax Support decisions.
We will look again at our decision and write to you to tell you whether we have been able to change it. We will explain the reason for our decision. If you still disagree with our decision then you have the right of appeal to the Valuation Tribunal. We will include details of how to appeal to the Valuation Tribunal in our decision letter.
If you do not receive a response to your initial dispute within two months you may appeal directly to the Valuation Tribunal. More information on the Valuation Tribunal can be found on the Valuation Tribunal website.
Please note if you are disputing a decision relating to Council Tax Benefit (which existed up to 31 March 2013 this will be treated in the same way as a Housing Benefit decision).
What to do if you think the decision about your Housing Benefit is wrong
If you are looking for information about appealing a Housing Benefit decision please view our Housing Benefit appeals page.