Care and support available
We are here to help and support you...
If you or someone you love needs paid for care, this can be a very worrying and stressful time! We want to help and support you through it!
You are in the right place, we can help you find out what choices of care are available, with how much it might cost and how you can pay for care.
Get the support that you need to help you understand any questions or worries you may have.
You are not alone! We are here to help and support you.
Let’s help you find the care and support assessment that’s right for you.
Adult safeguarding means protecting people with care and support needs from abuse or neglect, and making sure they feel safe and respected.
Access the support you need with clear, helpful information and guidance...
Use our adult social care portal - developed with experts by experience to easily request support, assessments, or reviews in Telford and Wrekin online.
Helpful guidance and support on health conditions like dementia, autism, and disabilities to help you stay independent.
Assistive technology helps people with disabilities or age-related challenges live more safely and independently.
Find clear, practical fact sheets to help you understand and access adult social care services in Telford and Wrekin.
We want people with lived experience to work with us, helping shape and challenge how adult social care is delivered.
Making everyday life easier with the Independent Living Centre and interactive virtual house...
A welcome video inviting you to visit the Independent Living Centre and discover the support available.
Explore our virtual house video to see how gadgets, aids, and equipment can make everyday living easier.
A Care Act assessment helps identify the support you need to stay independent by looking at how you manage daily life, including personal care, work, and routine tasks.
If you care for a family member or friend without pay, you might be eligible for a carer’s assessment - a chance to explore support that could help you in your caring role.
We will assess your needs and home to suggest equipment or techniques that support independence. We may loan equipment and consider home adaptations if needed.
You may need to contribute to care costs, but we're here to support you with questions about financial assessments, contributions and invoices.
A DoLS assessment checks if it’s right to restrict someone’s freedom to keep them safe, usually in a care home or hospital, when they lack the mental capacity to decide for themselves.
If your health changes suddenly, Telford Integrated Community Assessment team (TICAT) help you return home with the right support.
The Mental Health Act outlines when someone with a mental health condition can be assessed or treated, ensuring care is safe and appropriate.
Find out about the different types of care choices available to you...
Finding the right type of care can feel overwhelming, but understanding your options is the first step toward making informed and confident decisions.
Whether you're considering a care home, looking into support from a care agency, or exploring the flexibility of hiring a personal assistant, each choice offers different levels of support tailored to individual needs and lifestyles.
Homecare agencies can offer services within your own home, they can also support you to access your community for example to go shopping.
A residential care home is a safe and welcoming place where older people can live while receiving support with their personal care 24 hours a day.
A personal assistant is someone who is usually employed directly by a person who needs support to live their life in a way they choose.
Your rights in adult social care: understanding legal protections...
The Care Act 2014 is a key law that reformed adult social care in England, placing individual wellbeing at the centre of care and outlining the duties of local authorities, carers, and care providers.
The Mental Health Act provides legal framework for assessment, treatment, and rights of people with mental health disorders. It allows for both voluntary and compulsory treatment in hospital or the community.
The Mental Capacity Act 2005 provides a legal framework to protect and empower people aged 16 and over who may lack the mental capacity to make decisions about their care, treatment, or daily life.
