HRCs site rules and guidance
Plan your visit
To speed up your visit to the sites, separate your items before heading out, this will enable you to complete your visit quickly and safely, especially if you are not familiar with the location of the recycling/disposal containers at the sites, please download a site map, this will really help plan your journey effectively and efficiently.
Opening hours
Hortonwood and Halesfield HRCs are both open 9am - 5pm, seven days a week.
Only closed on Christmas day, Boxing day and New Years day, they are open for all other bank holidays
Don't let good things go to waste
HRC staff are on hand to give advice on where your items can be recycled and even help you sort any recyclable items from your bags, you can now also recycle your food waste in the silver food waste wheelie bins situated at both HRCs
Download the Halesfield HRC site map to help you plan your visit (.pdf Size: 274Kb)
Download the Hortonwood HRC site map to help you plan your visit (.pdf Size: 273Kb)
View the queue
View the queue cameras are available at both HRCs. Please note: the camera will show if there is a queue at the entrance to the site, not how long the queue is. Queues are unpredictable and change quickly.
If you are experiencing issues with viewing the cameras, clear your browser history on your device, this should resolve the problems, to do this go to settings and select clear your cache or browser history.
View the live camera at the entrance of Halesfield HRC
View the live camera at the entrance of Hortonwood HRC
Site rules in place
Telford and Wrekin HRCs cannot legally accept business or trade waste, e.g. waste from a builder or other tradesman carrying our work to a house he does not live in, waste from a landlord of a property, or someone offering to clear any rubbish from a house which isn't their own.
- Should you need help unloading your recycling and waste please speak to an operative.
- Depending on the size of your vehicle, you may require an e-permit to visit our HRCs. This also applies to vehicles with trailers. View more information about E-permits and the vehicle types allowed at our HRCs.
- No trade or commercial waste will be accepted.
Last updated : 9 December 2024
Plan your visit
To speed up your visit to the sites, separate your items before heading out, this will enable you to complete your visit quickly and safely, especially if you are not familiar with the location of the recycling/disposal containers at the sites, please download a site map, this will really help plan your journey effectively and efficiently.
Don't let good things go to waste
HRC staff are on hand to give advice on where your items can be recycled and even help you sort any recyclable items from your bags, you can now also recycle your food waste in the silver food waste wheelie bins situated at both HRCs
Download the Hortonwood HRC site map to help you plan your visit (.pdf Size: 273Kb)
View the queue
Please note: the camera will show if there is a queue at the entrance to the site, not how long the queue is. Queues are unpredictable and change quickly.
If you are experiencing issues with viewing the cameras, clear your browser history on your device, this should resolve the problems, to do this go to settings and select clear your cache or browser history.
View the live camera at the entrance of Hortonwood HRC
Address
Hortonwood 50
Hortonwood
Telford
TF1 7AA
Opening hours
Opening hours are be 9am - 5pm, seven days a week.
Only closed on Christmas Day, Boxing Day and New Years Day, they are open for all other bank holidays.
Items that can be recycled
RECYCLING AREAS | LIST OF RECYCLABLE ITEMS |
---|---|
Area one |
|
Area two |
|
Area three |
|
Area four |
|
Area five |
|
Last updated : 22 May 2025
Plan your visit
To speed up your visit to the sites, separate your items before heading out, this will enable you to complete your visit quickly and safely, especially if you are not familiar with the location of the recycling/disposal containers at the sites, please download a site map, this will really help plan your journey effectively and efficiently.
Don't let good things go to waste
HRC staff are on hand to give advice on where your items can be recycled and even help you sort any recyclable items from your bags, you can now also recycle your food waste in the silver food waste wheelie bins situated at both HRCs
View the queue
Please note: the camera will show if there is a queue at the entrance to the site, not how long the queue is. Queues are unpredictable and change quickly.
If you are experiencing issues with viewing the cameras, clear your browser history on your device, this should resolve the problems, to do this go to settings and select clear your cache or browser history.
View the live camera at the entrance of Halesfield HRC
Address
Halesfield 1
Halesfield
Telford
TF7 4LN
Opening hours
Opening hours are 9am - 5pm, seven days a week
Only closed on Christmas Day, Boxing Day and New Years Day, they are open for all other bank holidays.
Items that can be recycled
RECYCLING AREAS | LIST OF RECYCLABLE ITEMS |
---|---|
Area one |
|
Area two |
|
Area three |
|
Area four |
|
Area five |
|
Area six |
|
Area seven |
|
Last updated : 22 May 2025
Safety is Veolia’s first priority and all site users are expected to follow site rules.
- Depending on the size of your vehicle, you may require an e-permit to visit our HRCs. This also applies to vehicles with trailers. View more information about E-permits and to check which vehicle types are allowed to use our HRC sites.
- No trade or commercial waste will be accepted.
Each site is different and has its own set of guidance. Posters will be displayed explaining what this involves. Please pay attention to container labels and only put your recycling and waste in the correct container. Please do not use containers that have a barrier or signage saying, ‘not in use’. Please help reduce movement around the site and minimise the time for unloading by sorting your waste before you visit. HRCs operate a one-way system and site maps are available for Hortonwood and Halesfield. The maps will help you plan how best to load your boot so that you can dispose of items as you make your way around the sites.
Should you need help unloading your recycling and waste please speak to a site operative.
The Council is responsible for the collection and disposal of household waste i.e. waste that is generated by our residents from non-business activities, and this includes the Household Recycling Centre services, as these services are partly funded by Council Tax. Therefore we are unable to accept business waste at the HRCs. To allow the sites to be used for business use would be an illegal use of public money. By Law, since 1990, it has been a responsibility of ‘any commercial activity’ – whether run from home or its own premises – to manage the waste it produces safely and responsibly. This is known as their ‘Duty of Care’ and failure to comply with the law could result in fines. View more information about commercial waste and how to manage the waste.
Yes, however you will require an e-permit to access the sites, these can be used at either of the HRC sites. View more information about E-permits and the vehicle types allowed to use our HRCs.
Depending on the size of your vehicle you can visit HRCs. Please note that some vehicles require an E-permit to access the sites, these can be used at either of the HRC sites. View more information about E-permits and vehicle size restrictions.
Some larger vehicles and all vehicles with trailers require an e-permit to access the sites, which can be used at either of the HRC sites. View more information about E-permits and vehicle size restrictions.
Yes, but have your thought about giving your unwanted items a new life, please view our reuse section for more information about recycling and reusing.
Yes, both HRCs now have silver food waste wheelie bins that you can recycle your food waste in, just ask a member of staff to direct you.
Last updated : 1 October 2024