Independent advice and support
If you are worried about debt, are having difficulty paying your bills, or just need some advice or support, there are a number of organisations who offer free and impartial advice.
Use the links below to find out more information about these organisations:
Citizens Advice
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Citizens Advice in Telford & Wrekin are based in Wellington. They provide free information and advice on various topics, including: benefits, consumer, debt, discrimination, employment, housing, immigration, legal and relationships.
Contact details
In person:
- Monday, Tuesday, Thursday - Wellington Library, Larkin Way, TF1 1LX
- Wednesday and Friday – Syer House (Suite 4), Stafford Park, TF3 3BD
- Available between 10am and 4pm.
Telephone: 01952 567193
Advice line: 0808 278 7988
Website: visit the Telford Citizens Advice website.
StepChange Debt Charity
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IVAs, Debt Relief Orders and Debt Management Plans are available free of charge to those who need them through the debt advice charity StepChange. Visit the StepChange website to view information about Debt Management Plans. To find your best pathway forward, visit the StepChange website to use their online debt advice service.
Not all debt solutions suit everybody, but by using their tools you can get debt advice tailored to your individual circumstances. As with all of the debt help provided by StepChange, it is completely free of charge.
Contact details
Telephone: 0800 138 1111
Website: visit the StepChange website.
Last updated : 28 May 2026