Online payment and Automated Telephone Payment (ATP) services - planned maintenance

Our online payments and ATP services will be unavailable from 8am to 4pm on Sunday 14 April 2024, due to essential maintenance. We apologise for any inconvenience this may cause.

Document downloads - Housing Benefit

The following documents are available for download. Documents in PDF format can be read using Adobe Reader.

MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.

Available downloads

Terms used in a Housing Benefit notification letter

Explaining the terms used in a Housing Benefit notification letter.

Direct Earnings Attachments (DEA)

View guidance on repaying benefits through a Direct Earnings Attachments.