Digital face to face support and learning
Library computers
Important: you need to be a library member to use the computers in Telford & Wrekin Libraries. If you are not a member, it's free to join. As a library member, you will have free access to computers in all Telford & Wrekin Libraries. View more information on library computers.
Digital skills
Free digital skills programme in Telford & Wrekin to residents aged 18+
Do you feel like you’re missing out using technology and need some friendly, simple support?
Our six x 1.5-hour session programme is delivered in group sessions designed to help you build the skills and confidence to use your own smartphone, tablet, or laptop with confidence.
Whether you're just starting out or looking to improve your skills, our friendly Trainers and Digital Champions are here to support you every step of the way.
As part of a new partnership project funded by Capgemini, a global leader in consulting and technology, the six-session programme will be delivered by AbiltyNet who specialise in supporting older and disabled adults. This initiative is dedicated to enhancing the digital skills and confidence of adults aged 18 and over across Telford and Wrekin. We’re offering a six-session programme to residents aged 18+ who lack basic digital skills and confidence using technology.
Some of the topics covered include
- 💬 Staying in touch using email, texts, phone or video calls
- 🌐 Use the internet to find local news, services, events and more
- 🏥 Access your health information & order repeat prescriptions online
- 📷 Take, view and share photos or documents with confidence
- 🔒 Stay safe online: helpful tips to stay safe from scams and more!
Bring your own smartphone, tablet or laptop. No device? Help may be available (conditions apply)
Please ensure to complete the booking form to reserve a place on these sessions by completing this form Tech Made Friendly booking form alternatively, you can call us on 01952 380000 to book your place.
Upcoming locations
Newport Community Library, 53 - 55 High Street, TF10 7AT, commences every Monday from Monday 29th September 10 - 11.30 until Monday 3rd November
Donnington, The Silver Threads Hall, next to Lawndale, Wellington Road TF2 8AD, commences every Monday from Monday 29th September, 13.30 - 15.00 until Monday 3rd November
Wrockwardine Village Hall, 1 Station Road, Wrockwardine, TF6 5DZ commences every Tuesday from Tuesday 30th September 10 - 11.30 until Tuesday 4th November
Oakengates Rest Room, Charlton Street, Oakengates, TF2 6BS commences every Tuesday from Tuesday 30th September, 13.30 - 15.00 until Tuesday 4th November
Holy Trinity Church, Wrockwardine Wood, Church Road, TF2 7AH commences every Monday from Monday 10th November 10.00 - 11.30 until Monday 15th December
Malinslee Healthcare Centre, Brunel Road, Malins lee TF3 2BF, commences every Monday from Monday 10th November 13.30 - 15.00 until Monday 15th December
Horsehay Village Hall, Bridge Road, Horsehay TF4 2NF, commences every Wednesday from Wednesday 12th November 10.00 - 11.30 until Wednesday 17th December
Tibberton Village Hall, Maslan Crescent, Tibberton TF10 8PB, commences every Wednesday from Wednesday 12th November 13.30 - 15.00 until Wednesday 17th December
The Gower, St Georges, Gower Street TF2 9BE, commences every Monday from Monday 12th January 10.00 - 11.30 until Monday 16th February
Hillside Meeting Room, Hillside, Lilleshall, TF10 9HG commences every Monday from Monday 12th January 13.30 - 15.00 until Monday 16th February
Belmont Community Hall, New Street, Wellington TF1 1LU commences every Thursday from Thursday 15th January 13.30 – 15.00 until Thursday 19th February
Hollinswood Neighbourhood Centre, 7 Downmead, Telford TF3 2EW commences every Monday from Monday 23rd February 10.00 - 11.30 until Monday 30th March
Randlay Community Centre, Randlay Avenue, Telford TF3 2LH commences every Monday from Monday 23rd February 13.30 - 15.00 until Monday 30th March
Edgmond Village Hall (Studio Room), Shrewsbury Road, TF10 8HU commences every Thursday from Thursday 26th February 13.30 - 15.00 until Thursday 2nd April
Please complete the booking form to reserve a place on these sessions Tech Made Friendly booking form alternatively, you can call us on 01952 380000 to book your place.
Introducing Digital Telford and Wrekin, a new AbilityNet project in collaboration with tech consultancy Capgemini, and Telford and Wrekin Council, designed to help people like Dorothy feel more confident and included in the digital world.
Are you a disabled adult, an older person, or someone who feels digitally excluded, who could benefit from free digital skills training?
Or do you work for a charity or organisation that supports people in the Borough of Telford & Wrekin and would like to refer a client to the free training?
To find out more about this project, please visit free digital skills support in Telford and Wrekin.
Free digital drop in sessions offering one to one support for your digital needs.
Would you like to feel confident using your mobile phone, tablet, laptop or library computer? Let us help you to understand your device functions, such as:
- using apps
- connecting and using the internet safely
- connecting with friends and family
- using email
- access your health information online
- compare prices online.
If you have a specific digital query, please ask us.
Supported by our digital champion volunteers we can provide you 1-2-1 support. Just turn up, no booking required, make sure to bring your device too if you have one!
Digital sessions recommence week commencing 6 January 2025, held each week at the following locations:
Wednesday - 10am - 12noon
Southwater Library
Southwater Square,
Telford Town Centre,
TF3 4JG.
Thursday - 1.30pm - 3.30pm
Wellington Library
Wellington Civic and Leisure Centre,
Larkin Way,
Wellington,
Telford,
TF1 1 LX.
TWNL are offering fully funded 6-Week IT Skills courses in various locations thanks to the support of The National Lottery Community Fund.
Level 1 Course for Beginner’s Computer Skills and new Level 2 Course in Microsoft 365 are fantastic opportunities for local people in need to gain free expert tuition in IT skills!
Please find further information around available courses on the Tech With No Limits website.
Additional face to face learning
We aim to widen participation so that as many sections of the community as possible can experience the joy of learning and take advantage of the wider benefits that participation in learning brings, such as improved confidence, reduced social isolation, improved wellbeing, improved social cohesion and increased civic participation.
The service also aims to contribute to improving the skills and employment levels of the borough by supporting adults who are low-skilled, unemployed or otherwise distant from learning and employment to progress.
Visit the Learn Telford website for more information on face to face learning.
The Job Box is a one stop shop for information and support on job vacancies, training and employment in the Telford and Wrekin area. Our aim is to provide you with links to the support you can access as well as the latest information on local jobs and employers.
Last updated : 2 September 2025
Age UK Shropshire & Telford
Age UK Shropshire Telford & Wrekin computer training makes today's digital world understandable and relevant to you.
AbiltyNet
Request Free IT Support at Home
AbilityNet's friendly technology volunteers provide free IT (information technology) support to older people and disabled people of any age, anywhere in the UK.
Every volunteer is disclosure-checked and can help with all sorts of IT challenges, from setting up new equipment, fixing technical issues, showing you how to stay connected to family, using online services and much more.
You can request our support by using the form below.
Or you can call our helpline on 0300 180 0028 during UK office hours.
Please note: calls to our helpline number cost no more than a national rate call to a 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls, and AbilityNet does not receive any money from these calls.
If you have already emailed AbilityNet about an issue you require support with and have been advised to complete this referral form please continue below, however, if you have emailed requesting support or called us requesting support and have not been asked to complete a referral form, please do not complete it as the duplication will slow down our ability to respond to your request.
Last updated : 2 September 2025
We regularly review session locations to make sure we’re holding them where its most effective and convenient for residents to get to. To keep up to date with future locations and any new digital support available, you can register your interest by using our online form or call 01952 380000.
Last updated : 5 November 2024