Digital face to face support and learning

Build Your Confidence with Everyday Technology

Would you like to feel more confident using your smartphone, tablet, or laptop?

Tech Made Friendly is a free, friendly programme designed to help you develop practical digital skills for everyday life. Whether you're new to technology or simply want to learn more, our supportive group sessions will help you make the most of your devices in a relaxed and welcoming environment.

Working in collaboration with AbilityNet and Capgemini, we are helping local people gain the skills and confidence to access the benefits of the digital world.

What You'll Learn

Over six free sessions, you'll discover how to:

• Keep in touch with family and friends using email, text messages, phone calls, and video calls

• Search the internet for local news, services, information, and events

• Access health services online, including viewing health information and ordering repeat prescriptions

• Take, save, and share photos and documents

• Stay safe online and recognise common scams

• Use Artificial Intelligence (AI) tools to help with everyday tasks and finding information

• Make the most of apps and social media to stay connected with your community

Who Is It For?

Tech Made Friendly is suitable for anyone aged 18+ who would like to improve their digital skills and confidence. No previous experience is required, and help is available every step of the way.

Bring your own smartphone, tablet, or laptop. If you do not have a device, support may be available, subject to eligibility.

Why Join?

• Learn at your own pace

• Friendly and supportive group sessions

• Gain practical skills for everyday life

• Improve confidence and independence online

• Completely free to attend

Book Your Place

Places are limited and advance booking is recommended. To secure your place simply complete the booking form here or call 01952 380000.

Course locations, dates and times

To book your place, complete the booking form here

Introducing Digital Telford and Wrekin, a new AbilityNet project in collaboration with tech consultancy Capgemini, and Telford and Wrekin Council, designed to help people like Dorothy feel more confident and included in the digital world.

Are you a disabled adult, an older person, or someone who feels digitally excluded, who could benefit from free digital skills training? 

Or do you work for a charity or organisation that supports people in the Borough of Telford & Wrekin and would like to refer a client to the free training?

To find out more about this project, please visit free digital skills support in Telford and Wrekin. 

Free digital drop in sessions offering one to one support for your digital needs.

Would you like to feel confident using your mobile phone, tablet, laptop or library computer? Let us help you to understand your device functions, such as:

• using apps
• connecting and using the internet safely
• connecting with friends and family
• using email 
• access your health information online
• compare prices online.

If you have a specific digital query, please ask us.

Supported by our digital champion volunteers we can provide you 1-2-1 support. Just turn up, no booking required, make sure to bring your device too if you have one!

Donnington

1st Friday each month, 9.30am – 11.30am

Donnington Community Hub,
St Matthews Road,
Donnington 
TF2 7PR 
 
3rd Tuesday each month, 3.30pm – 5.45pm

Silver Threads Hall, 
Donnington, 
TF2 8AD

South Telford

Madeley Community Library, The Anstice, TF7 5BB
4th Wednesday each month, 10am - 12pm

Hub on the Hill, Sutton Hill,  TF7 4HG
10am - 12pm
2nd Wednesday each month

Park Lane Centre, Woodside, TF7 5QZ
10am - 12pm
1st Wednesday each month

Wellington

2nd and 4th Thursday each month from 10am - 12noon

Wellington Library
Wellington Civic and Leisure Centre,
Larkin Way,
Wellington,
Telford,
TF1 1 LX.

Southwater library 

The Southwater Library team are able to offer basic digital assistance with Microsoft Office products, emailing, and accessing the internet. Please email Southwater.Library@telford.gov.uk or phone 01952 382915 to discuss whether the library team will be able to help.

Hadley

2nd Tuesday each month, 1pm – 3pm

Hadley Community Centre
30 High St, Hadley,
Telford TF1 5NL

Leegomery 

3rd Thursday every month, 10am - 12pm

Leegomery Community Centre, 
Leegate Avenue,
Telford TF1 6NA

TWNL are offering fully funded 6-Week IT Skills courses in various locations thanks to the support of The National Lottery Community Fund.

Level 1 Course for Beginner’s Computer Skills and new Level 2 Course in Microsoft 365 are fantastic opportunities for local people in need to gain free expert tuition in IT skills!

Please find further information around available courses on the Tech With No Limits website.

We aim to widen participation so that as many sections of the community as possible can experience the joy of learning and take advantage of the wider benefits that participation in learning brings, such as improved confidence, reduced social isolation, improved wellbeing, improved social cohesion and increased civic participation.

The service also aims to contribute to improving the skills and employment levels of the borough by supporting adults who are low-skilled, unemployed or otherwise distant from learning and employment to progress.

Visit the Learn Telford website for more information on face to face learning.

The Job Box is a one stop shop for information and support on job vacancies, training and employment in the Telford and Wrekin area. Our aim is to provide you with links to the support you can access as well as the latest information on local jobs and employers.

Visit the Telford Job Box website.