Empty properties
If you’re concerned about an empty home let us know (residential properties only please):
You can also contact us by calling 01952 383838.
We'll need the following information:
The address of the property or location on a map.
The condition of the property
An estimate of how long the property has been empty
The issues or concerns you have regarding the empty property.
It would also help our investigation if you have an idea of who owns the property or some history of the property.
Can I find out who owns an empty property?
We can't tell you who owns a property due to data protection but this information can be obtained from the Land Registry for a small fee.
Are you a developer after a list of empty homes in the area?
Unfortunately, we are unable to distribute a list of empty homes in our area due to data protection. However, most properties which we are dealing with through our interventions including enforced sales and order of sales will become available for sale on the popular “for sale” websites for example Rightmove, Zoopla, Market Place and are often available via auction.
Is the property you have purchased in a derelict condition?
The Government’s Valuation Office Agency is responsible for deciding if a property should be removed from Council tax listing due to its derelict state. This is the decision of the VOA and not the Council Tax Department. Visit the GOV.UK website for more information and for submitting an application.
Need Help regarding Probate?
With our adopted Empty Homes Strategy, we aim to bring long-term empty homes back into use. The strategy provides the framework for dealing with the various issues associated with long-term empty homes in the private housing sector and RSL’s .
To make this strategy a success, we need to continue to build on the existing working relationships internal and external with partnerships to raise the profile of the empty homes.
Download the Empty Property Strategy
If you would like to discuss the empty property strategy please contact the Empty Property Officer telephone: 01952 383838.
Telford & Wrekin Council has adopted to use premium rates of Council tax for empty properties:
- 2 years empty 100% on top of your standard rate
- 5 years empty 200% on top of your standard rate
- 10 years empty 300% on top of your standard rate.
Please be aware that the time empty starts from when the property first became empty regardless of a change in ownership the premium rate will apply to new owners therefore before purchasing a property you should check if the empty property you are purchasing is subject to a premium rate. Please contact the Council Tax Section on CouncilTaxEmail@telford.gov.uk.
View information about empty property charges.
From the 1 April 2024
Properties left empty for one year will be charged 100% council tax on top of the full council tax, an overall charge of 200%.
Properties left empty for five years or more will be charged 200% council tax on top of the full charge, an overall charge of 300%.
Properties left empty for ten years or more will be charged 300% council tax on top of the full charge, an overall charge of 400%.
This premium applies to the property and is not affected by changes to ownership or tenancy. If a property has been empty for at least one year upon purchase or lease of a property, you will be charged the additional premium. The premium will end once it is occupied as a person's main residence.
Previous exemptions
The following no longer attract an exemption and are subject to 100% of the Council Tax charge:
- Class A - premises undergoing or requiring structural repair or alteration work
- Class C - premises that are unoccupied and unfurnished
- second homes
- premises that are unoccupied and furnished.
View the Council Tax Exemptions page for more information and all relevant forms.
Last updated : 23 August 2024
This property had been empty for over 18 years since the previous owner died.
The council received complaints from neighbours about the condition of the property attracting vermin and concerns about potential antisocial behaviour.
This was also having a negative impact on the value and saleability of neighbouring properties.
The council’s empty property officer engaged with the current owner through pre-enforcement methods, which triggered improvement works to start on site and the council continued to inspect the property over a period of a year to monitor progress.
As a result, the property was made habitable enough for the owner’s family to move into it and they continue to make improvements.
Before renovation
During renovation
After renovation
These are two semi-detached properties which had been empty for more than 10 years. The condition of the properties was affecting the amenity of the area.
The council’s empty property officer conducted inspections to assess conditions within the properties.
An internal inspection showed poor condition of the properties with failed ceilings, damp and rotten windows. There was also water ingress and other serious disrepair to both properties.
A complete refurbishment was required for both with an estimated timescale of over 9 months to complete.
The officer worked on this case for 2 years to engage with owners, monitor progress and support them into bringing the properties back into reoccupation.
Both properties are now occupied.
Before renovation
After renovation
This property had been a cause for concern for over 20 years.
Enforcement action, including the service of a prohibition order, meant the owner had to be re-housed due to the extremely dangerous condition of the property.
An assessment highlighted internal damage and damage to the roof caused by a previous fire.
The council’s empty property officer supported the owner by arranging additional help and support for him as well as helping him to sell the property by arranging auctioneers and solicitors.
The council also facilitated engagement between the owner and the auctioneers and solicitors and other internal council departments to ensure the best outcome whilst working to bring the property back into use.
Neighbours were constantly communicated with in terms of any progress being made.
The property is currently being renovated by the new owner. A single storey rear extension has been built and previous dangerous extensions have been removed.
It has been stripped back to brick and is in the process of being repaired throughout.
All new windows and doors, new services such as water, gas and electricity are also being installed within the property.
This case will continue to be monitored until the property is occupied once again.
Before renovation
During renovation
After renovation
Last updated : 19 December 2024