Changes coming to Civil Parking Enforcement

Please don’t make us give you a parking ticket. From 31 January 2020 we will be able to issue fines. Please park legally and considerately.

Changes coming to Civil Parking Enforcement

Mystery Customer Programme

The Mystery Customer Programme logo

As a Council, we want to know what it is like to be a customer of our services - so that we can gain insight into what our customers expect and the level of service they receive. Our Mystery Customer Programme is a new initiative to measure our services, with the aim of increasing customer satisfaction and reducing complaints. As a proactive Council, we want to constantly improve and set clear service standards.

Last updated: 12.57pm on Friday 11 October 2019

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