Dial-a-Ride

During the COVID-19 the decision was taken to suspend all services from 23 March 2020 to minimize the spread of the virus amongst passengers and our team.

We are planning for services to recommence from Monday 6 July 2020 subject to lifting of the lockdown restrictions, sufficient demand from users and a clear plan to minimise the risks to users and our own team.

The current routes have been revised in line with government guidelines to control the spread of COVID-19 and will be reviewed regularly, please download information for travelling during the COVID-19 pandemic.

All passengers travelling must wear a face coverings.

The Dial-a-Ride scheme offers a door-to-door service for residents who cannot access conventional public transport due to mobility problems or are over the age of 70.

All vehicles are easy to access, having the ability to carry passengers in wheelchairs. All staff are fully trained in disability awareness and passenger safety to ensure the comfort and well-being of customers.

Dial-a-Ride is available Mondays to Fridays, excluding Bank Holidays, and can take you to most places in the urban area of Telford (excluding hospital appointments).

Please note: we are not able to transport mobility scooters for safety reasons.

Alternatives to Dial-a-Ride

If Dial-a-Ride does not suit you, we also provide other bus services for those who struggle to access conventional bus routes.

Last updated: 01/07/2020 10:33

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