Customer notice - taxi tokens
Please note: with effect from the 1 November 2018, we are unable to offer taxi tokens as part of our Concessionary Travel Scheme. We are sorry for the withdrawal of this element of the scheme, which is as a result of the national supplier's decision to cease trading.
The Telford and Wrekin Concessionary Travel Scheme offers a number of travel opportunities to residents who are age-eligible, or people with disabilities who qualify under certain criteria.
The scheme includes the new English Concessionary Travel Pass, which allows free travel on local bus services throughout England between 9.30am and 11pm Mondays to Fridays, and at any time on Saturdays, Sundays and Bank Holidays.
Please note: Local bus services do not include booked excursions and long-distance coach travel, such as that provided by National Express. Neither does it cover rail-replacement journeys.
Other concessions available
If you choose not to take up an English Concessionary Travel Pass and are of pensionable age, disabled or mobility-impaired, you may choose one of the following concessions:
- a Disabled Persons Railcard - the subsidised annual cost is £20 or £54 for three years; it offers up to one-third off most national rail travel
- Dial-a-Ride - offers a door-to-door service for residents who cannot access conventional public transport due to mobility problems or are over the age of 70.
What if I need a carer to travel with me?
If you are unable to travel without assistance, you are entitled to a special travel pass that entitles a companion to travel with you on production of entitlement or an underlying entitlement to a carer's allowance (they do not need to be the same carer every time). Travel for the companion will be restricted to journeys that start within the Telford and Wrekin area, and the usual time restrictions will apply.