Scheduled maintenance to online services – My Telford and online forms

Due to essential maintenance several of our online services will be intermittently unavailable on Friday 2 December 2022 between 5pm - 6pm. We apologise for the inconvenience.

Concessionary travel

Concessionary bus pass

Please use our online form to apply:

Complete the online form to apply for a concessionary bus pass

Download a printable version of the concessionary bus pass application form

We will need to see documentation proving your address for all new applications, as well as proof of age or disability, depending on the type of concession you are applying for.

Please note: Age-related bus pass renewals are now processed automatically. Your new bus pass will be sent to you before your current bus pass expires.


Please use our online form to apply:

Complete our online form to apply for the Dial-a-Ride scheme

Last updated: 17/11/2022 08:59

  1. Introduction
  2. Eligibility
  3. How do I apply
  4. Contact