Digital face to face support and learning

Gaining confidence using devices and the internet for over 50’s.

Forum Weekly Computer drop in sessions:

• Hartshorne Court, Burton Street, Dawley, TF4 2BY, Mondays, 10.30am – 12.30pm.
• Butter Cross Court, Stafford St, Newport, TF10 7UD, Wednesdays, 11am – 1pm.

Just call in, take your laptop, tablet or mobile phone with you if you can. Get problems sorted, find out how to do new things, learn from scratch. Contact us if you have any questions – 07932828333.

A group of volunteers who are confident computer users are offering their time to tutor people to use a computer and the internet.

Many people who have already been taught are now enjoying using the internet for: keeping in touch with family and friends, shopping, researching family history, booking holidays, filling in forms, finding the best energy and insurance deals, researching activities, editing and sharing photographs, and social network sites. The list is endless.

The training takes place at free weekly drop in sessions where volunteers help people who have little or no experience, and also those who just need a little help or are struggling with using a new device, a particular programme or function.

You can chat, share ideas, get help and advice and even help others and you can bring along your own laptop, tablet or smartphone or use equipment provided.

No need to book, just drop in.

In partnership with Age UK, our Get Connected programme returns in January 2025. This free six-session programme is available for any Telford and Wrekin resident over the age of 50, our aim is to help you learn new digital skills and as a result feel more confident using your device. As more services move online, we can help you to navigate the online world. Not only will you learn but also meet other people, enjoy a hot drink and biscuits all completely free. 

If you have a tablet device, iPad or smart phone (a device which can access the internet), then please bring this along to use at the sessions, we can help you to use your device. If you are not sure if you have a device you can bring, please call us and we can assist. 

Each course consists of six 1.5-hour sessions delivered in a fun and friendly environment, supported by trainers and volunteers. 

Content we cover includes: 

• getting to know your device
• getting started with email
• introduction to the internet
• staying dafe online
• shopping online
• connecting with friends and family
• comparing prices for example phone and tv packages 
• accessing your health record and ordering repeat prescriptions
• QR codes.

And any other specific queries you may have, if we don’t know the answer, the internet will! 

Upcoming courses

• Wellington Civic and Leisure Centre, Committee room, Tan Bank, Wellington, Telford TF1 1LX Commencing every Monday from Monday 27 January 2025 until Monday 3 March 2025 at 2pm - 3.30pm.
• Wellington Civic and Leisure Centre, Committee room, Tan Bank, Wellington, Telford TF1 1LX Commencing every Wednesday from Wednesday 29 January 2025 until Wednesday 5 March 2025 10am - 11.30am. 

Places are free but limited, to request a place please complete the booking form or call our contact centre on 01952 380000. 

Please complete our online booking form.

Alternatively, register your interest if you would like to keep up to date with future locations and any new digital support offers.

Free digital drop in sessions offering one to one support for your digital needs.

Would you like to feel confident using your mobile phone, tablet, laptop or library computer? Let us help you to understand your device functions, such as:

• using apps
• connecting and using the internet safely
• connecting with friends and family
• using email 
• access your health information online
• compare prices online.

If you have a specific digital query, please ask us.

Supported by our digital champion volunteers we can provide you 1-2-1 support. Just turn up, no booking required, make sure to bring your device too if you have one!

Digital sessions recommence week commencing 6 January 2025, held each week at the following locations:

Wednesday - 10am - 12noon

Southwater Library
Southwater Square,
Telford Town Centre,
TF3 4JG.

Thursday - 1.30pm - 3.30pm

Wellington Library
Wellington Civic and Leisure Centre,
Larkin Way,
Wellington,
Telford,
TF1 1 LX.

TWNL are offering fully funded 6-Week IT Skills courses in various locations thanks to the support of The National Lottery Community Fund.

Level 1 Course for Beginner’s Computer Skills and new Level 2 Course in Microsoft 365 are fantastic opportunities for local people in need to gain free expert tuition in IT skills!

Please find further information around available courses on the Tech With No Limits website.

We aim to widen participation so that as many sections of the community as possible can experience the joy of learning and take advantage of the wider benefits that participation in learning brings, such as improved confidence, reduced social isolation, improved wellbeing, improved social cohesion and increased civic participation.

The service also aims to contribute to improving the skills and employment levels of the borough by supporting adults who are low-skilled, unemployed or otherwise distant from learning and employment to progress.

Visit the Learn Telford website for more information on face to face learning.

The Job Box is a one stop shop for information and support on job vacancies, training and employment in the Telford and Wrekin area. Our aim is to provide you with links to the support you can access as well as the latest information on local jobs and employers.

Visit the Telford Job Box website.