Charges - Bulky item collections - Telford & Wrekin Council

Are your items too good to throw away?

You could give your unwanted items a chance of a new life, recycling is really important but reusing is even better

Please note: your collection booking must be paid for in advance of the collection date.

Please note: the Council reviews the charges and offers around bulk collection discounts annually.

A discount is available to residents who meet one of the following conditions: from the 1 April 2025 to 31 March 2026.

residents in receipt of Council Tax Support, Housing Benefit or Universal Credit receive a 25% reduction on one bulk collection during the period of 1 April 2025 to 31 March 2026 of 1 - 12 items per year, per household - your reference number must be provided when booking.

residents in receipt of Pension Credit receive a 25% reduction on one bulk collection during the period of 1 April 2025 to 31 March 2026 of 1 - 12 items per year, per household - your reference number must be provided when booking.

residents who have a long standing illness or disability that limits your daily activities receive a 25% reduction on one bulk collection during the period of 1 April 2025 to 31 March 2026 of 1 - 12 items per year, per household.

Please note: bulky collections can only be booked for residential properties within the borough of Telford and Wrekin.

If you need to amend the items for your collection or change your bulk collection date, you must contact us by calling our Contact Centre on 01952 384384 by 4pm on the last working day before your scheduled bulk collection date to do so.

Refunds will only be given (if applicable) if your bulk collection is cancelled within one working days of your scheduled bulk collection date and can only be processed by calling our Contact Centre on 01952 384384 by 4pm on the last working day before your bulk collection date is scheduled.

Last updated: 07/04/2025 12:07