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Telford & Wrekin
Co-operative Council Protect, care and invest
to create a better borough

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Problems with your bins or collections

Where and when to leave your bins

To ensure that we successfully collect your rubbish and recycling, make sure you follow the guidelines.

Missed Bin

Missed bin collection

View information about your missed bin collection and how to report it online.

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Request additional or replacement bins, bags, or containers

Information on how to request additional or replacement bins and containers.

Bin Man

Help with putting your bin out

We offer a free assisted bin collection service to residents who might not be able to put the bin/container out for collection themselves.

Overloaded Bin

Why has my bin not been emptied?

View more information about why your bins/containers have not been emptied.

Have you got the right bins and containers?

New to the area, or moved house or to a new build, please check you have the right bins and containers you need!

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Food waste recycling

Information about recycling your food waste.

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Bin collections in severe weather

Information about what happens if severe weather prevents us from emptying your bins and containers.

Maggots advice

Advice on maggots, if flies settle on your rubbish they may lay eggs which can hatch out as maggots within 24 hours.

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Report an abandoned bin

If a bin has been abandoned and left out on the street for a period of time, report it online.