From Friday 22 September 2023 to Monday 25 September 2023, there will be disruption to all online services accessed through My Telford and the My Telford app. We apologise for any inconvenience.
To ensure that we successfully collect your rubbish and recycling, make sure you follow the guidelines.
View information about your missed bin collection and how to report it online.
Information on how to request additional or replacement bins and containers.
We offer a free assisted bin collection service to residents who might not be able to put the bin/container out for collection themselves.
View more information about why your bins/containers have not been emptied.
New to the area, or moved house or to a new build, please check you have the right bins and containers you need!
Information about recycling your food waste.
Information about what happens if severe weather has prevented us from emptying your bins and containers.
Advice on maggots, if flies settle on your rubbish they may lay eggs which can hatch out as maggots within 24 hours.
If a bin has been abandoned and left out on the street for a period of time, report it online.